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Sonnet Home Insurance Reviews

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(31 reviews)
Sonnet
1.7 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

New purchase experience
14.3%
Online quoting
14.3%
Rates competitiveness
14.3%

Top negative trending topics ?

Agent/rep availability
57.1%
Claim processing time
42.9%
Agent/rep attitude
28.6%
Agent/rep callbacks
14.3%
Agent/rep knowledge
14.3%
Cancellation experience
14.3%
Cancellation fee
14.3%
Claim - adjuster
14.3%
Claim - flooded basement
14.3%
Phone wait times
14.3%
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Ratings
5
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4
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2
(4)
1
(22)
Tags
Agent/rep attitude (2) Agent/rep availability (3) Agent/rep callbacks (1) Agent/rep knowledge (2) Billing/payments (7) Brokers, Insurance Agents (1) Cancellation experience (2) Cancellation fee (1) Claim - adjuster (1) Claim - denial (1) Claim - flooded basement (1) Claim processing time (4) Complaints/ombudsman (1) COVID Handling (1) Home Insurance Quote (2) Insurance Rates, Prices (3) Paper mail experience (1) Phone wait times (1) Policy Switching, Cancellation (1) Rates at renewal (6) Rates competitiveness (2) Rates in bundle (1) Website experience (1)
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