Sonnet Home Insurance Reviews

Had a great experience when I effortlessly signed up online. 1 year later, they increased my rate by 40% for no good reason, no claims or anything along those lines. When I called up, they were unable to justify the change. Buyers beware, the first year may look attractive, but they will increase things for no reason the following year. Others have experienced the same thing.

They will give you a cheap price for the first year to lure you in, and as soon as your renewal is up Bammm, %200+ premium increase with no claims valid reason. The company simply doesn't care about customers if you don't mind changing insurance in a year
I say use this company for a year, and dump them like your garbage before your renewal is up, and be aware of the automatic renewal policy these scammers have.

After paying regularly upfront for 3 years. No, option to cancel the insurance in the web portal. And if you delete your CC info they directly mark you as a defaulter, hit your credit score and ban you for 3 years. SCAM much?

Low premiums and good coverage, but technical problems make the whole experience too frustrating. I have tried Chrome and Edge browsers as well as Incognito mode on both, clearing cookies and cache. When I am finally able to connect to chat support, all they can do is promise that their IT support will get back to me, which never happens. A terrible business plan. Avoid this company.

No grace period for cancellation for ‘’non-payment” during COVID-19.
My credit card was replaced and before I had a chance to update the profile with the new info my policy had been cancelled.
Now I have been blacklisted and can’t receive insurance on my home from other Insurers.

Please don't be fooled by the first year quote you get. My home insurance went up from $900 to $3600 in the second year. Had difficulty cancelling. DO NOT BE FOOLED

I have been with them for more than 2 years. No claim, always paid on time. Then out of nowhere and not backed by data they decide to increase their pricing by 110% and 75% respectively for two home policies I had with them. Support proposes me to remove the earthquake insurance which would reduce 100$ / year which would still make for a 95% increase. Support could not find data to support the drastic increase other than saying "we recently adjusted or pricing chart". I can't believe it's legal to increase pricing from 46.16/mo to 97.33/mo without valid reasons for a client without claims. This is a 110% increase!!! Avoid this company at all costs. Not worth the time. You can find better pricing with any other company.

Changed carriers after 25 years because Sonnet was cheaper. That lasted for 2 years then year 3 - 70% increase! From $800 to $1400 and no claims, ever. Really, annoying was no notice it was going up that much. Just quietly charged to the card and it was a few days till I noticed and cancelled so they ripped me off for $20. Sonnet claims price went up because of claims, your neighborhood and some other things but went back to the previous carrier with only a marginal increase over last year's Sonnet price. They may start off cheap but no good for the long term and not worth the hassle of switching from a long term relationship with a previous carrier...

The most fraudulent company I’ve ever come across. They quoted me $175 for home insurance but charged me $800!!! Yes, a month. $800 a month for a $450k home... Exactly half of my mortgage. I thought clearly they made a mistake so I called them twice. Both times they said: - No, that’s correct! I wondered why they didn’t want to review any of the details with me again... maybe they got something wrong? Nope. They said if I didn’t like it I could get other insurance and they don’t charge a cancellation fee. Another company quoted me $162 a month. Sonnet said I should ask the other company to backdate my new insurance and that’s the only way I could get my money back... guess what. That’s a fraud. They are liars and cheats and steal money from good honest people. Stay away.