Economical Insurance Home Insurance Reviews

My claim for my kitchen ceiling collapse has been ongoing for over 3 years. Not once was I ever given any advice on how to house myself or what would happen to my belongings. I was lucky enough to find a rental after 2 years living in Horrible Motels. I have lost all my belongings and am still renting even though I spent my whole life paying off my mortgage but am still spending 1500.00pm for accommodations because my insurance accommodations funding has been depleted because of the length of time for them to deal with my claim. Run away from this company. Worst experience ever and still not done with!

This company cancelled our home insurance over the Christmas holidays. The reason - after being a client who pays on time for over a year, we were away and missed a payment date by 3 business days. They cancelled our home insurance without notice. We only found out after the fact - 4 days afterwards via our broker. Good thing nothing happened to our house over that time. When we called them to rectify the situation, we were abruptly told that our insurance could not be re-activated. For an industry predicated on customer service, it is unbelievable how little they care about customers. They are cheaper for a reason. Buyer beware, stay away! Don't risk your house. 4 days without house insurance is stressful. Stay away!

I paid my full policy. Started getting past due notices. Then realized they refunded my credit card payment. My broker was old and clueless. I could never get through to Economical. I was concerned I wasn't actually insured since they refunded my credit card. 30 minute wait times. I switched to TD on my home. Then got an aggressive email - we've sent you to collection notice for $150. Can't get through. This company is the worst. Totally useless operation. DO NOT USE.

I didn't get my policy from them because they mailed it to the wrong address. It took two months to get a payment rate from them and then when I made the payment, they had already cancelled my policy. Still took half the payment I did make, then supposedly mailed me a check, which I have no assurance I will get because they never corrected the address! Can't be bothered to make a single phone call to their customers, completely reliant on mail and blame the customer when the mail doesn't go through. Don't do business with them.

I might as well not have had insurance. Every dollar to pay our claim has been a fight. If you ever have a claim while insured with Economical Insurance be prepared to do battle to recover your interests.
I would not recommend them to anyone.
They should change the name for economical insurance to CHEAPSKATE'S or TIGHTWAD'S . that is what they are like to deal with.

I have had insurance with this company for 8 years. This winter my roof sustained damage after unprecedented snow fall in March. Long story short, I made a claim and have been getting the run around ever since. It's been 2 months and the only thing they did was take the tarps off my roof. The adjuster is conveniently away and/or needing more photos every time I call. What a nightmare.