Intact Insurance Home Insurance Reviews

I was given false and misleading info from their broker Landing insurance in vernon bc I was over charged and have a credit they will not return and they refused to sell me insurance when I tried to recover the money they stole from me. They only care about taking your money. In my opinion their tv commercial are very misleading.

We were totally ripped off by this incompetent scam of a company. We were sold a home owner tenant insurance policy. Our house was damaged by a tenant but when we tried to claim they told us we had to pay a deductible fee for every individual piece/ incidence of damage making it impossible to claim. Example there were 3 holes in one wall and they wanted to apply the deductible to each one ! Total scam stay away completely from this unethical business. The adjuster was arrogant and rude and sniggered at us when we were outraged at what they did. Totally horrible company.

Started a claim adjuster went on holidays so until he gets back no service, offered very low adjustment then second offer worse basisicly told me like or lump it not our problem. Will need to sue now that is what they want to me to do because it is cheaper for them as I will give up. saves them money. never been treated so bad. Would rate them below 0

Another driver backed out without looking and hit my car. Intact offered me less than half the purchase price. I'd bought the car 6 months ago. 2nd offer was keep the car, fix it yourself get $0 and they won't insure it because of the accident. Basically felt like they were trying to steal my car without the courtesy of jamming a gun in my face.

Been with Intact for over 25 years, and in 2012 had hail damage on house, was very dissatisfied with their adjuster and was a fight. Now on top of that have increased deductables on hail and water damage, in checking around seems only company to do this. Have checked with TD, and a couple others, yearly price about the same but for better coverage and lower deductables. Going to change.

On the auto side, fantastic service and coverage, but since are polices are bundled will also be changing.

I have sued intact insurance we are still in court, they are insuring a premise where I got injured, my injuries were very serious, I sued 20 months ago, still waiting, no answer, stalling and consuming time, knowing the extent of my injuries and my disability and incapacity and my health has been destroyed and my life has been wrecked and i am so much in debt at an early age and they are still stalling. I hate this insurance company, the ethics of the non humans working in it, their money hungry greedy lawyers, this is sick.

They are running my life to the ground.
Waiting and waiting and benefiting from from this despicable justice system delaying hearings and stretching the claim.

I feel sick every time I hear INTACT insurance

All they're good at is collecting money, bunch of remorseless heartless ppl

We had a home and cottage insured with Intact. When we started renting the home through AirBnB, they dropped us, offering us an alternative that the agent advised us no to accept, one reason being that the coverage was next to nil. We were able to obtain a regular home owners policy from State Farm, with some conditions on our rental activity.
As for the cottage, we signed with Desjardins, for about a third of the premium that we previously had with Intact.
We have no claims experience to assess Intact or Desjardins. We have some experience with State Farm, and it was superb.
Bottom line: I WOULD NOT RECOMMEND INTACT.

I have been with the same broker for 25 Years and with Intact for 12 Years.
I have never made a claim, always paid my premium in full.
When I received my 2014 policy renewal I noticed extra charges for Identity Theft.
After reviewing the coverage I concluded the amount and what Intact would cover was nonsense and terrible value. I contacted my broker and requested Identity Theft coverage be deleted.
My broker said OK no problem. Next day my broker called and said Intact Insurance wants Identity Theft coverage deletion in writing otherwise they will not delete coverage. I sent my broker the request in writing. Next day my broker calls to say that Intact will not accept my request because it must be signed by all named in the policy. I sent my broker a second request in writing signed by all named in the policy. Finally request to remove Identity Theft coverage removed. Thanks for wasting my valuable time Intact Insurance.

When I received my 2015 policy renewal I had to go through the above process all over again.
Thanks for wasting my valuable time again Intact Insurance.

I have just received my 2016 policy renewal. Identity Theft has again been included in my policy the only thing I will be signing is a Cancellation Notice of the entire policy.

Intact Insurance is a Ridicules Company and one has to wonder if you have so many problems with Intact with an absolutely claim free history. They must be absolutely terrible to deal with if someone ever has the unfortunate situation of dealing with a loss!

I have comments on my Intact Insurance policy. I insured a house in Lindsay that was a rental property. The tenants trashed the place. I had to replace all of the flooring, truck out garbage by the ton, replace closet doors, reinstall kitchen cupboards, clean and paint every square inch, etc. etc. It took us 3 months and cost over $23,000, and that was with our free labour. What did Intact cover? Nothing. I guess it has to be burned to the ground before they'll come to the party. I should have put a match to it.