Home Insurance Reviews

Intact Insurance Home Insurance Reviews

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(154 reviews)
Intact Insurance
1.9 out of 5 stars:
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House insurance

by Intact = no insurance on Nov 8, 2017
1.5 out of 5 stars

I had hail damage to the roof on my house and all my neighbours got new roofs. I call Intact and their adjuster says there is no damage! So I get a roofing company to come out and he shows me all the damage that is hail! The shingle are 35 years rated and the house is now 23 years old. But even if there is hail damage after 15 years Intact won't pay anything! Because they depreciate the roof at 5% per year to a max of 80%. But they still continue to collect the premium for the hail and wind damage long after they won't pay out anything. I have a metal roof on the shop and its dented but they say that normal and won't cover anything but a puncture on the metal roof. Better off only having coverage the first 7 to 10 years than cancel coverage. I will be cancelling all Intact insurance coverage personally and commercially.

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Hail damage

by BEWARE OF INTACT on Jun 27, 2013
1 out of 5 stars

If you are insuring your home with Intact, beware that there is the reason why they are the cheapest insurance around. They will be as cheap when they have to pay for your repairs as well. After hail demage on our house they would only replace parts of eavesdrops that have damage on them tying them upwith old ones so colour diference is clearly visible, instead doing all around house. Also for that took them 6 months to do. Save your self a haedaches and aggravation, pay few dollars a month more and have a proper company insure you, I most certanly will after this hard learned lesson. I only give them one star on rating because there is no zero available

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Excellent Service

by Susan on Jul 3, 2019
5 out of 5 stars

In May 2017 a car went through our fence and we tried to go through Autopac which was a nightmare. We were told to go through our home insurance. We had been with Wawanesa Insurance for 15 years never had a claim then we had hail damage and someone came out to check the roof. He said Wawanesa will not cover it. I told him that both neighbors either side had new roofs from their insurance and he said: "well, they probably didn't have Wawanesa because their criteria are high". They did not, they both had Intact Insurance. So I changed immediately. Two years later a car goes through my fence and I contacted my Intact adjuster and he had someone come out and look at the fence, got 3 quotes and gave us the price of the middle quote. They replaced my whole fence 145 feet. They were fast, efficient and professional. I am very surprised at all these negative reviews. But my experience was excellent and I would highly recommend them.

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Awful coverage

by Ticked Off after 25 Years on Jan 9, 2016
2 out of 5 stars

Been with Intact for over 25 years, and in 2012 had hail damage on house, was very dissatisfied with their adjuster and was a fight. Now on top of that have increased deductables on hail and water damage, in checking around seems only company to do this. Have checked with TD, and a couple others, yearly price about the same but for better coverage and lower deductables. Going to change.

On the auto side, fantastic service and coverage, but since are polices are bundled will also be changing.

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