Intact Insurance Home Insurance Reviews

I had hail damage to the roof on my house and all my neighbours got new roofs. I call Intact and their adjuster says there is no damage! So I get a roofing company to come out and he shows me all the damage that is hail! The shingle are 35 years rated and the house is now 23 years old. But even if there is hail damage after 15 years Intact won't pay anything! Because they depreciate the roof at 5% per year to a max of 80%. But they still continue to collect the premium for the hail and wind damage long after they won't pay out anything. I have a metal roof on the shop and its dented but they say that normal and won't cover anything but a puncture on the metal roof. Better off only having coverage the first 7 to 10 years than cancel coverage. I will be cancelling all Intact insurance coverage personally and commercially.

Been with Intact for over 25 years, and in 2012 had hail damage on house, was very dissatisfied with their adjuster and was a fight. Now on top of that have increased deductables on hail and water damage, in checking around seems only company to do this. Have checked with TD, and a couple others, yearly price about the same but for better coverage and lower deductables. Going to change.

On the auto side, fantastic service and coverage, but since are polices are bundled will also be changing.

If you are insuring your home with Intact, beware that there is the reason why they are the cheapest insurance around. They will be as cheap when they have to pay for your repairs as well. After hail demage on our house they would only replace parts of eavesdrops that have damage on them tying them upwith old ones so colour diference is clearly visible, instead doing all around house. Also for that took them 6 months to do. Save your self a haedaches and aggravation, pay few dollars a month more and have a proper company insure you, I most certanly will after this hard learned lesson. I only give them one star on rating because there is no zero available