Intact Insurance Home Insurance Reviews

Have dealt with my broker for many years. I had house & car insurance with Intact for a few. Rates kept going up and Aug 2016 had a flat roof drain blocked with debris and heavy rain caused a back-up of water with fell into my kitchen ceiling & dining room wall. Intact was quick to open the claim but no-one came for several days. They, through the evaluator, sent the worst contractor possible. The painting had to be done 3 times in a couple areas but the final repair was only a passable quality- not what Intact claims. The job which would normally be 2-3 weeks maximum was done in 11-12 weeks - wow. Now my renewal is up and my house insurance cost was $1362 last year and has skyrocketed to $1822 this year - increase of 34%. The total damage to the house was $9123, but because there was hardwood floor water damage also and there was no room in the house to store the furniture, so I accepted a cheque of over $2200 and the contractor was paid the balance. I did not have the subcontractor re-do the floor & refinish. Thank God I didn't have the incompetent sub complete the floor refinish. Intact hires the cheapest worst contractors to save money for themselves but jacks the renewal price after. Intact never again - do not go with them either for a house or car insurance. They "seem" okay until there is a claim but then - pow

Been with Intact for over 25 years, and in 2012 had hail damage on house, was very dissatisfied with their adjuster and was a fight. Now on top of that have increased deductables on hail and water damage, in checking around seems only company to do this. Have checked with TD, and a couple others, yearly price about the same but for better coverage and lower deductables. Going to change.

On the auto side, fantastic service and coverage, but since are polices are bundled will also be changing.