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Intact Insurance Home Insurance Reviews

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(153 reviews)
Intact Insurance
1.9 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep availability
37.5%
Agent/rep attitude
31.3%
Agent/rep callbacks
31.3%
Agent/rep knowledge
31.3%
Claim - adjuster
31.3%
Cancellation experience
25.0%
Claim - denial
25.0%
Claim processing time
18.8%
Rates competitiveness
12.5%
Broker experience
6.3%
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Billing/payments (1) Claim - contractor work (1) Claim - flood/water (1) Insurance Rates, Prices (3) Policy coverage (1) Policy Switching, Cancellation (1) Snow, Hail, Damage (1)
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Awful coverage

by Ticked Off after 25 Years on Jan 9, 2016
2 out of 5 stars

Been with Intact for over 25 years, and in 2012 had hail damage on house, was very dissatisfied with their adjuster and was a fight. Now on top of that have increased deductables on hail and water damage, in checking around seems only company to do this. Have checked with TD, and a couple others, yearly price about the same but for better coverage and lower deductables. Going to change.

On the auto side, fantastic service and coverage, but since are polices are bundled will also be changing.

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Review topics
Insurance Rates, Prices Policy coverage Billing/payments Policy Switching, Cancellation Snow, Hail, Damage