RBC Insurance Home Insurance Reviews

I have been trying to have RBC insurance come to my home which suffered damage May 4, 2018 (it is presently July 23rd). I have since repaired the roof myself awaiting their appointed “assessor”. I have paid them for years and never ever called, if I had, I’d have realized they don’t give a crap about their customers. My neighbours all have had repairs provided by their insurance companies (some the next day!), I feel so dumb for being with RBC.

Our family had been a loyal RBC insurance customer for over 12 years. We unfortunately had a house fire and someone break into the uninhabited house the next day to steal all of our electronics. This was then treated as 2 separate claims. Through the claims process and before moving back into our house RBC/Aviva sent us letters that they were not going to renew our insurance when it came due because we had reached 2 claims in a given amount of years. They would renew our auto policies however now other companies have a more competitive rate based on multi discounts.

We are no longer clients.

We have dealt with RBC for both home and auto. On March we had a fire contained to one second floor room (which was a crap show with the fire dept and a 3 man crew)...but anyway, the demo was done by a company RBC picked... They did more damage to the house than necessary and now after 2 times trying to buy out, which we refused, they say the damage is more than our 'elite' policy and the difference is to come out of our pocket... They wait so long to do the demo that mold had taken over everything, the new fridge was contaminated by rotten food. We ended up losing everything. The replacement value clause will only pay part, they take of 20% then 40% of the contents, which were almost all new... as it is right now, it looks like we're going to be homeless since we had put all our saving into the house... never again

Claim date Nov 1, 2008, currently still refuses to meet contract obligations and owes me 2 years of mortgage payment to date May 27, 2016, after I was in a not at fault accident that nearly took my life

I put in a claim due to a medical condition for which I was off for 4 months. Claim denied because of some medication I got which had no relation to my medical condition. Like most reviews I've read regarding claims, I got screwed. I could have saved myself tons of money if I would have researched more this company. I've been paying the premiums for 16 yrs for what?? Don't let the bank make you take this coverage. Do your research before signing. They look at any excuse not to pay out. Big scam!