Wait time is not worth the slightly cheaper rate.
by unacceptable service on Jan 6, 2022
2 out of 5 stars
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-1.5-hour wait on the phone only to hear they will call back..... but never did.
Now waiting on another call with an estimated 1.5-2 hour wait.
-The automated "helper" on the phone kept circling back to the beginning.
No option for a call back so you just have to plug in your phone and wait it out.
- When signing up for the insurance the person was very difficult to understand.
- Note to RBC, if you are going to make people wait for 2 hours on hold please don't try to sell us more stuff, and how expensive can it possibly be to play hold music that isn't full of static?!