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I had a bad experience putting my first claim. The contractor they sent to check out our claim didn't even spend half hour to look at the damage to our house and had already evaluated that claim was denied.
An overall experience for me is not positive. I am on my half way of my policy till renewal and I am looking to switch company. I don't care if I have to penalized for an early cancellation. I just want out.
I was talking to RBC insurnace for a home quote. The representative was very nice however I must say this is strike two for RBC insurance. My first encounter with RBC insurance was when I moved to Calgary and called about tenant insurance. I called the day after I moved into my condo and was told because I had moved in, they could not offer tenant insurance. Forward to now when I purchased my home, I called for a quote and was told because I am building a garage on my property, they could not offer me insurance. Any structure on your property being built requiring a permit will make it so you can not obtain insurnace from RBC. If it's this hard to obtain insurance through RBC I can only imagine how difficult it is to obtain a claim through RBC. Stay very far away from RBC.
A friendly and mature way of dealing with its costumers.
Overall I am pleased with the services of RBC Insurance however there was a flood in our building and immediately after they stopped insuring floods and damages related to water damage. I found that unreliable and changeable.