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State Farm Home Insurance Reviews

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(42 reviews)
State Farm
3 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep availability
50.0%
Agent/rep knowledge
50.0%
Claim - adjuster
50.0%
Claim payout amount
50.0%
Claim processing time
50.0%

Top negative trending topics ?

Agent/rep availability
50.0%
Billing/payments
50.0%
Claim - denial
50.0%
Claim processing time
50.0%
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Agent/rep availability (1) Bikes, Belongings (3) Billing/payments (7) Brokers, Insurance Agents (4) Claim - contractor work (4) Claim - denial (1) Claim - flood/water (4) Claim - flooded basement (4) Claim - roof (1) Claim processing time (1) Complaints/ombudsman (3) Home Insurance Quote (1) Insurance Rates, Prices (2) Plumbing (2) Policy coverage (6) Policy Switching, Cancellation (1)
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Search Elsewhere for coverage

by Doctor on Sep 6, 2018
1 out of 5 stars

They changed underwriters and everything I had covered was no longer covered...and they increased the rate. When I contacted them to cancel, they told me there would be financial penalties. If they had changed underwriters and the coverage had remained the same, it would not have been horrible. It was deplorable behaviour from a company I had been a loyal customer to for 20 years. I strongly advise people to search elsewhere for coverage.

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Review topics
Insurance Rates, Prices Policy coverage Policy Switching, Cancellation