TD Insurance Home Insurance Reviews

Contacted TD regarding insuring 3 properties(2 owned by Fiancee and 1 by myself) Received good quotes. Decided to go with insurance, issued debit information. Then quote changed. The back and forths continued hectically because after the original quote, I cancelled my previous policy, and was now without insurance. After reading several things online, and after I had my quote baited and switched on me, I decided not to follow up.

Expecting paperwork, or a follow up thought nothing of it. Despite the fact that they never actually spoke to my fiancee(ie owner of the properties) , any type of signature, or anything.... they just started taking money. Over $2000 for insurance we already had elsewhere.

Similar to other stories I have seen on here, when I started out with TD home insurance in 2010 my policy was $437 for the year, which by 2014 had increased to $ 1485 for the year. As an example - from 2012 to 2013 it increased by $266, despite never having filed a claim and no changes in the policy.
I am almost certain I'll see yet another increase when I get the renewal papers sometime in the next month, but I am DONE! When comparing insurance with many of my neighbours we are paying $600 -$700 more annually. It is time to shop around, and say good bye to these thieves.

I am writing this while waiting on hold for the call centre - going on 12 minutes....
I am calling because TD has sent a generic letter 'thanking me for the business'. When I looked in detail I found a 27% increase with no change in coverage or anything else regarding my home. The increase is ridiculous, but what is worse is that the change is not even called out nor is there any rational for the change - just some generic babble about "many factors affect your insurance premium". The increase is ridiculous, but the fact that they try to sneak in the increases hoping you don't read the 3rd page of 10 font print makes it even worse!

Been with TD for only two years, and my third year renewal came in, and another increase in rates and more limits on sewer backup, and the roof. I question them about this, and its due to recent floods in southern Alberta. I live in northern Alberta.

Two weeks before my third renewal, I cancelled. Now I have to wait 4-6 weeks to get my automatic bank withdraw reimbursed that they already took out for the new renewal.

Also, I've been able to get everything emailed to me in the past, but for some reason, i can't get my home experience claim letter from them, (which I havne't had a claim). It has to be mailed.

I wished I saw this site before I let TD be a bunch of a-holes to me, and screw me around waiting for my reimbursment and claim history for my new insurance company.

Now my new insurance company knows how TD screwed me.

From now on, I will do my best to inform people about how TD operates.

TD Monnex has consistently raised their premiums but reduced the coverage at the same time.

I filed a claim for water damage caused by a burst pipe and was told someone will contact me the next day. It never happened. I called them repeatedly for a months to no avail. They only contacted me after I threatened to take them to the Ontario Ombudsman.

I stay with TD Monnex only because I was too busy to shop around for another insurance provider.

We're leaving TD Insurance after 5 years of continual rate increases (no claims) with the rate increasing 86% during that period and coverage decreased. My wife and I are retired, on a fixed income, and keep our home in tip-top condition. When calling to inquire about the increase(s), we receive an unsatisfactory response. We have no confidence in this organization's home insurance.

You would be better off if you buried your money in the back yard then giving it to these people all they do is raise the rates and reduce your coverage. If you want to pay for coverage that doesn't cover anything when you have a claim call these guys!!!

I have been an auto and home insurance client with TD Meloche Monnex for over 30 years. However, despite only 2 home claims being submitted, (1992 and 2008), they have increased my home insurance premiums a whopping 105% from 2011 to my 2014 premium of approximately $1,500. The main reasons provided for the increases is the jump in claims for sewer backup water damage attributed to more frequent and severe climatic incidents such as the flooding in the Alberta and GTA regions this past spring. They have also reduced my sewer backup coverage from $50K to $15K and increased my premium by more than $100. I was told I cannot increase my sewer backup coverage unless I install a sewer backup valve. They also refused to provide me with historical data to substantiate why my postal code area reflects the highest risk factor for backup. There have not been any major events in the area for the past few years. I have received multiple quotes at a significantly lesser overall premium, which include sewer backup coverage over $500k. Beware to current clients and consumers considering this company.

I have been with TD for 13 years and have multiple insurance policies. Despite being claim free my home insurance jumped an astronomical 700. All because the company has had huge payouts this past year. What happened to loyalty and claim free rates? I had a quote just today for 900 less. Advice - shop around and maybe they may realize they are loosing great clients.