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TD Insurance Home Insurance Reviews

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(228 reviews)
TD Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Policy coverage
12.5%
Rates in bundle
12.5%

Top negative trending topics ?

Claim - adjuster
62.5%
Agent/rep attitude
50.0%
Agent/rep availability
50.0%
Claim processing time
37.5%
Agent/rep callbacks
25.0%
Agent/rep knowledge
25.0%
Cancellation experience
12.5%
Claim - denial
12.5%
Claim - fire
12.5%
Claim - flood/water
12.5%
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Tags
Agent/rep attitude (3) Agent/rep callbacks (1) Agent/rep knowledge (1) Billing/payments (6) Claim - flood/water (2) Claim - roof (1) Complaints/ombudsman (2) Email/message wait time (1) Home Insurance Quote (5) Insurance Rates, Prices (5) Online chat (1) Online quoting (1) Phone wait times (4) Plumbing (2) Policy changes experience (1) Policy coverage (6) Policy Switching, Cancellation (2) Rates at renewal (1) Rates competitiveness (2) Rates for long-term clients (1) Renewal experience (1) Sewer Backup (1) Website experience (1)
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Consumer (1)
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Answer your phone!

by Okanagan on Sep 8, 2020
2 out of 5 stars

September 8, 2020 - currently on hold for 2h 45m and STILL waiting! No callback option? Unable to sign in to an online account. Horrible!

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Review topics
Phone wait times Website experience