extremely expensive and poor service!
by GregR on Nov 5, 2026
1 out of 5 stars
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I was claims free with on my home insurance with TD for 19 years then when a tree fell on my shed during a windstorm, I quickly found out they care way more about their "preferred vendors" than they do about their customers. They gave me a replacement quote from their preferred vendor that the vendor would not honor and did not even cover the cost of the materials to replace the shed let alone labor. After 4 months of being ignored, not having emails or calls responded to and not being put through to a manager when requested, I started shopping around and found better coverage for both my home and autos at less than half the cost that I was paying TD insurance. Even trying to cancel the policy was a pain. Used their portal to request a call first thing in the morning and they never called. At 3:25 PM tried again and site told me the office was closed. Called in and low and behold it was still open.