Home Insurance Reviews
TD Insurance Home Insurance Reviews
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(228 reviews)
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I had my first residential insurance loss recently and from the minute I called TD to notify them of my claim I felt taken care of.
The lady who took my information was extremely polite and professional. We spent no time on the phone at all and my claim was set up and ready to go.
It was about 20 minutes from getting off the phone when my adjuster called. I was surprised as I was told an adjuster would reach out within 24 hours.
Mandy L was my adjuster and I can't say enough good things. She was responsive, professional and so helpful!
Thanks, Mandy for making this experience as good as it gets in this type of situation!
It has been: 49 days since the loss 24 days since the claim was APPROVED. No estimates. No repairs. Brutal response times.
TD is the worst insurance. Really bad customer service. Waited for hours on hold. When you make a claim they never get back to you. When I called had to wait a very long time on hold. They are very unprofessional, I made the same claim three times and they said that they lost the file or they didn’t know the password to get in. I wanted to give zero stars, but the review wouldn’t go through.