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TD Insurance Home Insurance Reviews

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(220 reviews)
TD Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

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Top negative trending topics ?

Agent/rep attitude
53.3%
Agent/rep availability
53.3%
Claim processing time
46.7%
Claim - adjuster
40.0%
Agent/rep callbacks
26.7%
Claim - contractor work
20.0%
Claim - denial
20.0%
Rates competitiveness
20.0%
Claim payout amount
13.3%
Phone wait times
13.3%
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Agent/rep attitude (3) Agent/rep callbacks (1) Agent/rep knowledge (1) Billing/payments (6) Claim - flood/water (2) Claim - roof (1) Complaints/ombudsman (2) Email/message wait time (1) Home Insurance Quote (5) Insurance Rates, Prices (5) Online chat (1) Online quoting (1) Phone wait times (4) Plumbing (2) Policy changes experience (1) Policy coverage (6) Policy Switching, Cancellation (2) Rates at renewal (1) Rates competitiveness (2) Rates for long-term clients (1) Renewal experience (1) Sewer Backup (1) Website experience (1)
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bad adjuster, bait and switch

by not happy with td on Apr 14, 2015
2 out of 5 stars

it took me a year to settle a small $5000 claim.

i did not renew. i would rather pay more than deal with them.

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Review topics
Complaints/ombudsman Billing/payments