We have to sue to get paid .
by Stay away on Jul 28, 2016
1 out of 5 stars
We pay around fourty five hundred dollars for farm insurance and many people we know dont pay half that. We are now looking for a new insurance provider
They cancelled my insurance because of a payment issue that I was unaware of. Four days after I checked that this month's payment had gone, which it had, my bank then NSF'd the payment! As it is my only financial outgoing per month on that account, I had no reason to check further. Today I received a "cancellation of insurance" notice. On the interim, my broker or myself did not receive any notice of a payment problem. Instead they hit my account every couple of days accumulating multiple $25 and $5 NSF charges on my account. Had I received a heads up that the payment had in fact not cleared in the first place, I would have ensured the money was there. Now there is no money left to fix the problem because of the multiple NSF charges. This is a dirty & rude way to conduct business!
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I have never in my lifetime had a home insureance claim! Never! We live in Airdrie, AB which is the base camp for the army when the flooding happened in Calgary in 2013 because it is a much higher elevation and we don't flood. Does this matter to them? NO! our rates increase by 20%. Last month we had HAIL, did I have a claim? NO! However, I just received a letter saying my insurance is going up another 50%!!! This before they even pay a dime out! Insurance companies disgust me and so does our government for not protecting the public from these thieves! They put agencies in place and when you call they tell you to talk to your insurance company reps! Failures on all fronts.
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One of our house cats turned on a kitchen tap in the middle of the night .originally the policy we got in the mail was about 12 pages . After 3 months of runaround they canceled our insurance and denied the claim .and saying they don't cover damage from domestic animals and to look at page 50 on our policy. This company needs to be investigated. Stay away