Thieves!
by Tiredofthebs on Aug 19, 2014
1 out of 5 stars
this company and its employees need to be on the same page when rates are discussed as we often have been said to pay this and at the end of the year its refunded and come the end of the year we are told sorry but this only works when you cancel our policy
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I have never in my lifetime had a home insureance claim! Never! We live in Airdrie, AB which is the base camp for the army when the flooding happened in Calgary in 2013 because it is a much higher elevation and we don't flood. Does this matter to them? NO! our rates increase by 20%. Last month we had HAIL, did I have a claim? NO! However, I just received a letter saying my insurance is going up another 50%!!! This before they even pay a dime out! Insurance companies disgust me and so does our government for not protecting the public from these thieves! They put agencies in place and when you call they tell you to talk to your insurance company reps! Failures on all fronts.