Run!!!
by Marce on Sep 10, 2021
1 out of 5 stars
Wawanesa just cancelled my home insurance policy and gave me 1 week's notice because I advised them well in advance (as I wanted to be honest) of a short term rental in my home (it was within the limits of what they allow for short term rentals). I have used this company for decades and paid handsomely (they are at least 30% higher than most insurance companies). They held up the process for approval leaving me in an awkward situation and then pulled the plug. I have NEVER had one claim with them. They gave this excuse: your tenants never care about your home the way you do and we don't want the responsibility. THANKS, WAWANESA, I'm glad I helped you get rich while homeowners pay through the roof (literally and for what?) for years and no flexibility in your coverage. My home is rented through an international rental agency which also insists that the tenant has their own insurance. So even with that... BIG NO, can't help you, your policy is terminated in one week. Horrible company. Bad customer service on top of it. They promote short term rentals on their website. Isn't this false advertising?
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A pipe broke under my house and these awful people didn’t want to cover it. I had to put a public adjuster and only after 1 year as 2 months got they to paid for it. Then a tenant that we had upstairs damaged a little hose/pipe from the dishwasher and didn’t tell us for a week and so we had water damage on most parts of the kitchen and down to our garage. They tried to not cover again but after 3 weeks of talking back and forth and we reminding them about a public adjuster they decided to covered it. Now we received a letter from them saying that they will not cover us anymore. No only that, they made our claims public with lies for other insurance companies see it and make it difficult for us to find another insurance.
So if you are looking for home insurance wawanesa is NOT A HOME INSURANCE OR THEY DON’T UNDERSTAND WHAT INSURANCE IS FOR!
Scammers!!!!
I absolutely don’t recommend this business!