SSQ Insurance Home Insurance Reviews

We had water damage at our property. We made a claim. The renewal came up shortly, they removed water damage coverage and the rates had increased over 50%. We could not go to market for a better rate because we had a pending claim. 6 months later we are still waiting to settle the claim. We are being bounced around from person to person. They are doing everything in their power to pay next to nothing. They want to do the minimal. Enough is enough. Will do whatever needed to settle the claim and then I will leave this disaster of a company and never look back. I am here to warn everyone to stay away.

After being with SSQ for about 8 years with no claims (Home or car), SSQ dropped me as a client for a stupid reason. I have been forced to pay for an office space in my home bcuz I have a PC. A PC that I use to pay bills, purchase on eBay, Amazon and plenty other places. So I buy stocks and sell them for personal use and maybe purchase something being liquidated and resell on Kijiji or eBay! So bcuz I resell an item or two for extra money all of the sudden I'm a Big time merchandiser according to their rules! (They categorized me in their records as that, to which they cancelled my insurance and will not renew a week before renewal.) I'm on a temporary work pension and the extra cash is always needed, I never asked them to insure any product, so why am I breaking any rules ?? I was paying $22 a year to have a home office to use a PC for personal banking ... Ask questions before accepting a contract. My New insurance company allows all that! That SSQ denied me and I don't have to pay $22 a year extra. Your Loss, SSQ, and I will take all my friends and family away from you before next renewal...

Had damage (about 6000.00$) occur beginning of November that the contract clearly states that it is covered. Put in the claim in November, they sent an evaluator and nothing after... and they only called back beginning of January. I called them 4 times in between and they never called back. So when they finally called me back to say they will not cover it, because the contract says it's not covered during winter time... well it's not winter, winter starts near the end of December by law, and I live in south of Quebec, so the temps in fall are warm, nothing like winter temps.. they responded "yes, but our lawyers say we have a great chance of winning so we are not covering it"... basically, if you want a good price and don't care if they will cover your home, they are for you

I had a few times claims, major water damages, they never came to clean it up.
trying to get reach them is difficult. and when they finally showed up, they decided that they are not covering. even though it does say so in the contract.
I am looking now to switch

I had a very bad experience with ssq home insurance. It took 6 months to get the check for a stolen bike. Even with a police report and pictures of the bike! At one point the closed our case without telling us! We had to call 10 times to do the followup. They do not call you and take alot of time for many experts to evaluate... Imagine for a home claim... This was just a bike and it took 6 months..
Never go with ssq. We switch all insurance withLa personnelle.