BCAA Insurance Is Not a good Choice
by William McGowan on Apr 19, 2024
1 out of 5 stars
I had my basement and have a claim and it needed to be gutted and they kept having miscommunications when they accidentally forgot to tear up a floor when they accidentally forgot to tear up the bathroom when they accidentally forgot to tear up the cupboards when they accidentally forgot to do a number of other small things and it was always excused after excuse and my basement has sat torn apart going on for five months now and they have not moved or done anything about it and nobody is getting back to me …
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I had BCAA for several years, no claims, even got some loyalty points and all. But when I did have a flood in my kitchen. All things changed. I got a contracted claims adjuster that didn't even have my policy. Explained more about what I was not going to get than what I would. Even went as far as telling me to move into my tenants' apartment while they were evacuated. I think that is illegal. I have 2 dogs and 2 cats, that all was put on the policy. And now I have to get out because there is asbestos in the walls and I have nowhere to go. All the options I found for accommodations were turned down by the adjuster. It really don't look like they have any intentions to accommodate. Oh, and if you delay, they can depreciate or decline. So with that all being said you would be advised to look around, for me BCAA was not a good choice.
Bill