Home Insurance Reviews
BCAA Home Insurance Reviews
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(45 reviews)
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Billing/payments (12)
Brokers, Insurance Agents (2)
Claim - adjuster (1)
Claim - contractor work (7)
Claim - denial (1)
Claim - fire (1)
Claim - flood/water (8)
Claim - flooded basement (2)
Claim processing time (1)
Complaints/ombudsman (1)
Discounts, deals, rewards (3)
Home Insurance Quote (2)
Insurance Rates, Prices (9)
New purchase experience (1)
Phone wait times (1)
Plumbing (3)
Policy changes experience (1)
Policy clarity (1)
Policy coverage (11)
Policy Switching, Cancellation (8)
Rates in bundle (2)
Renewal experience (1)
Sewer Backup (1)
Snow, Hail, Damage (1)
Review author
BCAA assigned a third-party adjuster to my Fire loss claim. Within 2 weeks of dealing with this private company, I was continually harassed to get my statement of loss in and if I had found a new place. The individual even went as far as to tell me how much I should spend on my alternate living accommodations.
I bought my policy through BCAA not to be passed off to a third party. BCAA should do a better job at vetting the contractors they use to deal with their clients.