Home Insurance Reviews
Westland Insurance Home Insurance Reviews
This page has been viewed by: Please wait... consumers
(79 reviews)
Cheap Home Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $300 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (12)
Agent/rep availability (8)
Agent/rep callbacks (5)
Agent/rep knowledge (12)
Agent/rep language skills (3)
Bikes, Belongings (1)
Billing/payments (15)
Broker experience (2)
Brokers, Insurance Agents (13)
Cancellation experience (2)
Claim - adjuster (2)
Claim - contractor work (2)
Claim - denial (2)
Claim - flood/water (5)
Claim processing time (2)
Complaints/ombudsman (1)
Email/message wait time (1)
Home Insurance Quote (10)
Insurance Rates, Prices (8)
Late payment fee / NSF (1)
New purchase experience (3)
Policy clarity (1)
Policy coverage (17)
Policy Switching, Cancellation (9)
Rates after claim (1)
Rates at renewal (1)
Rates competitiveness (3)
Rates for long-term clients (1)
Rates in bundle (2)
Refund (1)
Renewal experience (4)
Sewer Backup (1)
Review author
Condo Insurance by Location
Home Insurance by Province
Home Insurance by Location
Huge shoutout to Westland Insurance. If anyone is needing home insurance in general or for a licensed daycare, I would highly recommend the ladies at Westland Insurance. Karen and Nicole were absolutely awesome. We had quite the frustrating experience the other day. Our previous Insurance company ...after 3 years with them, they have decided to deny covering any licensed daycares in need of home insurance. I went to two other insurance companies prior to trying Westland and company after company denied us for home insurance because of the licensed daycare in the home...Even though I have a specific separate liability policy for the daycare. They will cover the unlicensed daycare but not the licensed...crazy. Makes no sense at all. It's getting harder and harder for licensed daycares to get coverage. Thankfully we are insured again now...thanks to Westland Insurance.
I have been with Westland for many years and they have always been great to deal with. I had my first claim with them last year, it was a water damage claim caused by a leaky washing machine. I was afraid it might not be covered or that I would have resistance from the insurance company, but it was handled quickly and professionally. I highly recommend.
Did you know that Ontarians pay, on average, $47/month in homeowners insurance? Looking to change your home insurance or simply want ensure that you do not overpay? Our home insurance quotes are among the most competitive.
No one called or came out when I called when my waterline broke. I had never had a claim (this is my second house insurance within them, my family has/HAD 7 homes insured through them as they took over a family insurance company), so I had no idea what to do. They did not show up or call so I called a repair company. They didn't remove all the drywall, only some, but told me that the insurance company told them what they can do. It's still not fixed, they haven't given me any $ AND they asked for some photos this year- I replied with photos (they told me I had until December, I said I could do it by August and did). I sent photos and in December received ancheque. No info. It was only 600$ so not for my claim. I just found it they cancelled my insurance with NO NOTICE in AUGUST. Quality service people. Quality. I won't even insure my car there again. I asked for my previous info and they called to confirm my identity and STILL, still haven't even emailed it to me. I'd rather beat my head against a wall than deal with them.
Worst customer service ever.
Our Agent Ryan wasn't able to put together our policies correctly for 7 months almost resulting in a Foreclosure due to lack of insurance from these bozos.
Sandy and the staff are always friendly and very helpful!!! They are very knowledgeable and when you do have a problem, they are always there to help you with your concerns!!
Households in Alberta pay, on average, approximately $60/month in homeowners’ insurance costs. We can help to push these costs even further down. Get a house insurance quote today to start saving today. Rates start at $20/month.
You need insurance and I can not think of a better place to purchase it. The employees are very knowledgeable and always give you the time you need. You never feel rushed and they always make you feel welcome and appreciated. I live an hour north and I feel the drive is well worth my time. I would recommend Westland Insurance in Osoyoos to anyone. Thank you, ladies.
The response time is awful. They do not take down information accurately and when you call them on it, it takes several attempts to get the information fixed. My policy is actually up and I paid the premium but things are still pending. Two and three days to respond to emails. I have been a customer for a long time but will switch next year as I am sick of dealing with the bad service. They also don't explain things properly and I found out my policy could have been void although I had paid the premium for years as I did not know I should have had certain info disclosed but I had never been asked that question. Just horrible service.
EXPENSIVE! Shop around before committing. We went with a different insurance company this year and we are now paying more than half of what they quoted us.
Are you a condo unit tenant? Remember that neither your condominium corporations' policy nor your landlord's insurance policy protects you as a tenant (3rd part liability, contents, etc.). If you do not have your own insurance policy, get your condominium insurance quote today.
This year I shopped around. Got comparable homeowners coverage from Squamish Agency for 2/3 what Westland Pemberton was charging and I don't have to deal with the arrogant attitude. Win Win for me.
My husband and I are very satisfied with the exceptional Customer Service at this branch in the Evergreen Mall. All of the Brokers that we have dealt with, (Don, Nicole, Linda and Brandon) are very friendly, professional, knowledgeable and very helpful. We are extremely happy with the service there and will continue to do business with them.