Home Insurance Reviews
Westland Insurance Home Insurance Reviews
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(72 reviews)
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I would like to express my gratitude for the service I had received at the Penticton
Westland Insurance Company.
The very helpful lady who helped me was Karen E, she was very informative, kind and calming and very efficient at her job, as I am currently in the position of buying a home, her expertise and calming disposition made it a good experience. Thank You, Westland.
I cannot say enough about the service I received today from Ashley from Westland Insurance Nanaimo BC. She helped me so much with a very complicated condo earthquake insurance issue. The knowledge and expertise she shared regarding my particular issue really made me thankful I deal with Westland for all of our insurance needs. Thanks again Ashley & Westland Insurance for all of your help.
Did you know that Ontarians pay, on average, $47/month in homeowners insurance? Looking to change your home insurance or simply want ensure that you do not overpay? Our home insurance quotes are among the most competitive.
Purchased our house insurance through the Hope office, which used to be Envision Insurance, as we have dealt with them for over 25 years. Giselda was great, answered all our questions, knew what she was talking about and was very quick with answering my emails/questions.
I just wanted to thank and compliment Kendall D. for her patience and assistance in renewing our car insurance online. I really appreciate not having to come into the office at this time - due to COVID concerns of course - and Kendall made the signing experience as clear and simple as possible.
We had a flood in our home and contacted our insurance company Westland Insurance. They told us we were not insured and they couldn't do anything. You would think any decent person might ask "is your family safe"?
I switched from TD to BMO and the pre-authorized monthly payments didn't go through. They said they tried to call my old Vancouver phone number and send an email to my email my old email address.
My wife is the second person insured on our policy and has been a Westland Insurance customer for 11 years. They informed me that they have her phone number but did not need to contact her. A friend who previously worked for Westland Insurance informed us that they should have contacted our mortgage lender once the payments didn't go through.
They chose not to contact our mortgage lender and did the bare minimum to make sure that we were insured.
After we were denied our claim they refused to insure us again.
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I live in an apartment building and had a flood in 2015 that was dealt with by a very friendly and knowledgeable adjuster. Every time I call or email Westland Insurance with regards to strata deductible amount change or renewal etc. I was met with very friendly and helpful staff. Note that they only cover up to $50,000 for strata deductible and you would need to purchase additional strata deductible coverage from another insurer that they use to cover the difference if your strata deductible is higher than $50,000.
I highly recommend Westland Insurance.
I have done my home insurance with Westland, the agent very helpful and professional. Awesome quick service.
I went in at the White Rock location
I noticed the agent was thorough in disinfecting her hands prior to dealing with me especially during this Covid time we are living in. She was friendly, efficient and thorough. She made it a very pleasant experience and I was in and out of there quickly. Great customer service!
Highly recommend!
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I filed a claim and 3 weeks later still no payment they are liars and do the check with the courier lie.
Our Insurance Agent was the Worst. Didn't communicate at all, when she did she was emailing someone else entirely about our account, delays, refusals to pay basic coverages included in the insurance agreement, and overall disrespectful service. We called them for help and got treated like a nuisance.
Horrible company, horrible agent, don't waste your money on them. Because with this company, that's exactly what is happening, you're wasting your money.