Home Insurance Reviews
Westland Insurance Home Insurance Reviews
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(72 reviews)
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I have insured my business through westland insurance and recently found out that they have been overcharging me over 10,000 per year!! The manager Ross is extremely ignorant and basically told me I approved all the coverages. I am not an insurance expert, I rely on my broker to work in my best interest. They should have come up with a proper solution for my business at a fair price. After my dispute with Ross, they illegally cancelled my policy for non-payment. I have a full time book keeper that has never been late on any payments. She had informed me that no invoice was sent. I called in to Westland and another ignorant woman said that Ross had told her we were eventually going to cancel the policy, so do not send in an invoice. UNBELEIVABLE!!! I am so mad with this company, and am doing everything in my power to inform and educate people on what poor of a company Westland insurance is. I am NOT promoting any other business, just expressing my dealings with this awfully run business.
Sandra took the time to review our home conditions (even though we had updated the information previously but it was not updated at that time), and answered all of our questions. This is the reason we use Westland for our home and auto needs.
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Agent named Melissah Charboneau in Sechelt BC was very emphatic and very helpful. I felt well looked after Thank you .
Needed some homeowners insurance, so I went to see a woman named Patricia, she has an office in Royal City Mall. I was told by many others that she's the person to speak with if you need to get some insurance, they were right. What a very friendly and knowledgeable woman. I will be recommending this woman to others. It's not too often that you get to speak with someone as friendly as Patricia.
I experienced a break-in and vandalism in 2015, and was told I am not insured under my homeowner's insurance policy that I had been paying since 1991. The culprits were found and they were 12 and 13 year olds and still the insurance company denied my claim I have suffered a loss about $40,000 to the property as well as personal items being destroyed. I am a landlord and Westland Insurance holds all my policies that I am now in the process of moving. I have never had such a difficult experience when I've never made a claim in my life since I've owned all these properties. Not to mention my insurance rates keep going up and up! I am completely dissatisfied and will be spreading the news to all my landlord friends this is a small town. I will also go to social media with this!
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I have been dealing with Angie at the Royal City Centre for years for all my insurance...Very informative and helpful...also all the other staff in the office are very good..No use going anywhere else...Angie is very efficient and knows the insurance business...as well as being customer oriented...
I had an obstacle for getting my insurance done. This office made it so quick and easy. Very knowledgeable staff
After being with them for a few years claims free with multi policies, without any notice they made changes. I was given a letter stating a list of new exclusions one week before my insurance was due for renewal.It also stated I was expected to get a new hot water tank within a year ( mine is in excellent condition) . Although some of the staff are very nice, Maggie L. the branch manager at Evergreen Mall is very rude
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I have received a very good rate for my tenant's insurance that I simply can't find anywhere else.
I have been going to this insurance company for many years. The staff have been friendly and helpful. I appreciate their reminders when insurance is coming due. There is always a warm welcome and how can we help you.
Thank you