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Cooperators Home Insurance Reviews

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(136 reviews)
Cooperators
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Trying to get an answer

by Joe Strathroy on Jun 22, 2016
2 out of 5 stars

8 Jun asked local office in Strathroy why premium for home insurance had increased by 22 %, they would look into and contact head office. 21 Jun, they had not contacted anybody and gave lame excuses citing cut in "discount" for new policy of 5% plus increase in premiums, however when asked for figures did not know. Then promised they would contact "underwriter" and call me. Received call now ts a 30 dollar discount loss and increase in premium and I can actually talk to an agent on 24 Jun! My original premium for dwelling was 357 now increased to 411 dollars or 54 dollar increase. All I want to know is why and why does it take so long to get an answer? When I asked for tel no of district office I was refused and told company policy I must speak to agent first, pathetic service avoid Co-operators if you can, they seem to think your at their beck and call instead of remembering about customer service!

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