Home Insurance Reviews
Cooperators Home Insurance Reviews
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(135 reviews)
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It was quick and easy to add my fiancé and speciality items to my existing policy for a very reasonable price. I don't think the price is far out of line with what others pay, but it could be cheaper I think. I have not had to make a claim yet, but when I have asked for information they are always quick to reply.
I am extremely unhappy with The Cooperators' terrible customer service & failure to pay claim. They were supposed to cover my Additional Living Expenses while I was unable to live in my condo for over 5 1/2 months. They paid for less than 2 weeks, & have refused to pay for the rest. It has been over a year since the claim was made, with no resolution. When they are not busy ignoring my claim, they have been fighting me tooth and nail. To get this claim resolved, I will now have to file a lawsuit against them, further increasing my out of pocket costs. They also have significantly raised my rates with a "claims surcharge" for a claim that was never paid in full.