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Cooperators Home Insurance Reviews

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(135 reviews)
Cooperators
2.1 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
25.0%
Agent/rep availability
25.0%
Agent/rep knowledge
12.5%
Claim - fire
12.5%
COVID Handling
12.5%
New purchase experience
12.5%

Top negative trending topics ?

Agent/rep attitude
37.5%
Agent/rep availability
25.0%
Agent/rep callbacks
25.0%
Agent/rep knowledge
12.5%
Billing/payments
12.5%
Claim - adjuster
12.5%
Claim - denial
12.5%
Claim processing time
12.5%
Rates at renewal
12.5%
Rates competitiveness
12.5%
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Tags
Brokers, Insurance Agents (1) Claim - contractor work (1) Claim - flood/water (2) Home Insurance Quote (1) Insurance Rates, Prices (1) Policy coverage (2) Policy Switching, Cancellation (1) Rates in bundle (2)
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Claim Paid Out in 3 weeks

by EdmNic on Jul 31, 2019
5 out of 5 stars

I switched to Co-operators and 3 months later our cars and house were broken into. We had an adjuster within 48 hours and were paid out our claim for everything withing 3 weeks - depending on how fast I got the information back. The process was easy fast, and because of the claims forgiveness, our rates didn't go up. Super happy with the service and claim experience

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Review topics
Insurance Rates, Prices Rates in bundle Policy Switching, Cancellation