Home Insurance Reviews

Square One Insurance Home Insurance Reviews

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(102 reviews)
Square One Insurance
3.3 out of 5 stars:
Customer service:
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Awesome overall exprience

by fredwen@yahoo.com on Jan 10, 2015
5 out of 5 stars

The quote I get from SquareOne may not be the lowest, but I didn't hesitate to buy from them because of these pleasant experiences:
* Obtain quote and make purchase online.
* All records are kept online
* Clear explanation of policy and choices
* The policy is more tailored for condo insurance, such as covering Condo property deductible assessments.
* Helpful webchat
* Positive feedbacks from multiple channels, including insureye, google review etc.

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Awesome experience!

by Afftab P. on Oct 9, 2014
5 out of 5 stars

OK, no one likes to be dealing with insurance agents on the phone to get the best insurance. Debbie B, was courtesy, knowledgeable and efficient. She showed all the elements that can influence the fees and what worked best. I was done an entire quote in less then 15 minutes, and Debbie knew her stuff. Reps make the difference at Square One!

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Excellent tool to buy policy.

by MD Sazid I. on Oct 6, 2014
5 out of 5 stars

It's so easy and I could customize my coverage. Took even more coverage from the previous policy and saved $500.00 annually. I realized I was being ripped off by my previous broker. I recommend this hassle free tool to every one. Please note in two occasions my home policy was cancelled due to miscommunications (having no fault of mine). But I was forced to pay extra last two years. With Square One, I really now have a peace of mind. Nevertheless, not sure how would they behave once I need them most. Overall, it looks Square One would be good.

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Amazing claims service!

by Patricia G. on Oct 2, 2014
5 out of 5 stars

When my bike was stolen, I was very upset. The staff at Square One were sympathetic and helpful. First, I was very impressed that the same agent helped me through the entire process so I did not need to repeat myself as with other services (i.e. telecoms, banks, etc). He explained what I needed to do clearly and replied quickly throughout my claim process. My claim was processed quickly and efficiently, and now I can enjoy the rest of my summer back on two wheels. Highly recommended! :)

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Amazing customer service!

by Luigi and Tina S. on Sep 30, 2014
5 out of 5 stars

Just wanted to write to you about your amazing rep, Jas Sandhu. She was so thorough with our needs and explained everything to me about signing up for a new home insurance policy. Things that I never knew about home insurance. She was so kind and very helpful. What an amazing rep you have. I will certainly tell all my family and friends to get insurance with you. Thank you Jas from the bottom of my heart.

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Non-intimidating home insurance

by mike12 on Sep 27, 2014
5 out of 5 stars

This is the first non-intimidating home insurance policy that I have applied for. The questions were fair and pointed. The experience has been enlightening. I have been relieved of a heavy burden. Thank you!

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Great Service

by Cate on Apr 6, 2019
5 out of 5 stars

Quick and easy, seamless policy, knowledgeable staff. Price was fair. Will recommend to friends and family

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Bad Choice but deceiving

by mikmount on Mar 14, 2019
1 out of 5 stars

We have 6 ft of snow in North Bay On. The roof leaked and they brought in a Contractor claiming I am covered. The estimate was 20,071.38 but they can not fix my home for 4 months. Offered me cash of 9,456.65. I said: bring in the construction crew, and they responded by saying: you are no longer covered. Please do not be fooled by their prices. If You put in a claim, pay 1,000.00 and then find out there is another 30% depreciation clause. Worst of the worst. I spoke to the owner and he does not care about his customers. I intend to make this a mission of injustice.

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Terrible

by Cora Esedebe on Feb 22, 2019
1 out of 5 stars

Go elsewhere for your insurance needs.
After a claim, they cancelled my coverage for no reason.

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Are you a condo unit tenant? Remember that neither your condominium corporations' policy nor your landlord's insurance policy protects you as a tenant (3rd part liability, contents, etc.). If you do not have your own insurance policy, get your condominium insurance quote today.

Slow frustrating claim

by NorthernLad on Jan 3, 2019
3 out of 5 stars

My experience with this insurer was really good when the policy was being designed and sold. It’s easy to customize the policy and make changes using the online system. At claim time it was not so great. The company uses independent local adjusters. For our fairly small and straightforward claim following a break in the process from claim to payout took months. When I spoke with the insurer on the phone they just referred me back to the adjuster. The adjuster meanwhile just told me they had submitted the claim. It became very frustrating as nobody could explain what was causing the delay. They got there in the end but it was a poor experience.

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