This company impressed me
by Jessica on May 1, 2015
5 out of 5 stars
The quote I get from SquareOne may not be the lowest, but I didn't hesitate to buy from them because of these pleasant experiences:
* Obtain quote and make purchase online.
* All records are kept online
* Clear explanation of policy and choices
* The policy is more tailored for condo insurance, such as covering Condo property deductible assessments.
* Helpful webchat
* Positive feedbacks from multiple channels, including insureye, google review etc.
I was told by my regular house insurer that they couldn't cover me when I started renting my property out. I also spent 30 mins on hold with a major bank's insurance department before being told they couldn't help me before finding Square One online. I was delighted when I could apply for a policy with Square One online and speak with a knowledgeable advisor over the phone.
Quick and easy form to fill out. I like that the form state gets saved for each section that is filled so that I come back to it at a later time.
The online quote was easy to follow, yet comprehensive. Explains what each coverage in clear and concise way. Takes the hassles out of insurance quoting and buying experience. Highly recommended.
Very clear website, comprehensive, intuitive, and exhaustive. Compared to other websites, it was a joy to work with. Good prices as well.
Dustin was great! He helped me with what I needed, gave me a great rate. I then got married so I wasn't able to get back to him for a while, but he did follow up. Once I had the time I went back to my follow up email from Dustin told him to give me a call and then he waited patiently on the phone with me to get my banking information to set up my policy today. I believe there should be a press one and it should lead to Dustin because he was nice, helpful and really knowledgeable. Thank you!
OK, no one likes to be dealing with insurance agents on the phone to get the best insurance. Debbie B, was courtesy, knowledgeable and efficient. She showed all the elements that can influence the fees and what worked best. I was done an entire quote in less then 15 minutes, and Debbie knew her stuff. Reps make the difference at Square One!
Web site is pretty good (there are a few changes I'd like to recommend but overall the site is okay), but I also dealt with Devon who was very helpful.
After an extremely frustrating experience with our previous home insurance provider, I started shopping around and received a quote from Square One. I was very impressed with the quality and efficiency of the service we received from Jas. We were able to get a policy that better met our needs at a very good price.
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Square One has really impressed me. I did tons of research on home insurance and determined Square One was the best option for me. I was so impressed with their product, their rates, their online presence, and customer service. So naturally I was really upset when they denied me coverage because my older home needs a new roof and some exterior work.
I expressed disappointment online, and in a matter of minutes was contacted by a rep who worked with me to get the coverage I wanted (Thanks Jeffrey!). Very pleased with their prompt, helpful service and flexibility.