Stay Away
by Stay Away from Square One on Mar 3, 2017
1 out of 5 stars
Home Insurance Reviews
Square One Insurance Home Insurance Reviews
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(104 reviews)
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Agent/rep attitude (2)
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Billing/payments (10)
Brokers, Insurance Agents (1)
Claim - adjuster (1)
Claim - break-in/burglary (1)
Claim - contractor work (3)
Claim - flood/water (3)
Claim - roof (1)
Claim processing time (3)
Complaints/ombudsman (1)
COVID Handling (1)
Home Insurance Quote (5)
Insurance Rates, Prices (4)
New purchase experience (1)
Plumbing (1)
Policy clarity (1)
Policy coverage (10)
Policy Switching, Cancellation (2)
Rates at renewal (1)
Rates competitiveness (2)
Renewal experience (1)
Review author
I was with Square One for several years. One reason I went with them was their competitive rates. When I signed with them you were able to choose ( within a window) the insured value of your home. They said that was what made them different. Slowly this insured value began to increase until it was 25- 30 more than other Brokers. My renewal last year had an increase of over 100 %. Also, the staff do not have the knowledge to answer simple questions. It is like they are reading from a prgrammed set of answers. For example, I installed a sump pump. I got numerous email questions on what was powering the pump, etc. After they finally made the change to my policy my rate INCREASED! I could not get a reasonable answer as to why so I deleted the pump and my rate when back DOWN. I had too many problems to mention. I just cancelled my policies and went with another Broker.
Stay away from Squqre One!