Nice, helpful and really knowledgeable.
by Tarina M. on Oct 20, 2014
5 out of 5 stars
Web site is pretty good (there are a few changes I'd like to recommend but overall the site is okay), but I also dealt with Devon who was very helpful.
After an extremely frustrating experience with our previous home insurance provider, I started shopping around and received a quote from Square One. I was very impressed with the quality and efficiency of the service we received from Jas. We were able to get a policy that better met our needs at a very good price.
Now that was a refreshing experience. I completed a few other quotes prior to finding out about Square One and grew a bit frustrated from all the same questions (which you often don't know the answers to) leading to the same expensive premium. Square One got it right sinced they've aligned with modern society - quick, easy and online. :)
Square One made the process easy and the agent was friendly. The company I canceled with charged me 16% of my policy premium for just 3.6% of the year. I would never go back to them for that reason alone.
I just bought home insurance for a new home that I am going to be renovating and then moving in. These rates are amazing, less than half of what I was quoted elsewhere. Almost seems to good to be true, I hope when it comes time for me to use them (I hope it never happens) that I get what I paid for. Customer service was great in answering my questions, and trust me I had a lot because I had never heard of Square One Insurance. Fingers crossed that everything goes smoothly as it has so far.
I am currently thinking to move away from TD Insurance where I pay over $65 / month for my townhouse insurance policy without sewer backup coverage. So I checked Square One Insurance to see if their price is competitive. The online quoting was simple, easy-to-use though a bit long. It was very helpful that at the end one can go through all additional options such as insuring special home items, earthquake coverage etc. For example I added an extra option to protect my fiancee's ring which might not be covered under my current policy. At the end I landed at $34/month including all extra coverage I wanted. So now I am thinking to switch from TD Insurance but I need to check first if my TD auto insurance rate would go up (I have a bundle of home and auto insurance with them). In any case, the price that I got with Square One Insurance is significantly lower than with my current insurer. It would be interesting to know if anybody had a claim experience with them?
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Dustin was great! He helped me with what I needed, gave me a great rate. I then got married so I wasn't able to get back to him for a while, but he did follow up. Once I had the time I went back to my follow up email from Dustin told him to give me a call and then he waited patiently on the phone with me to get my banking information to set up my policy today. I believe there should be a press one and it should lead to Dustin because he was nice, helpful and really knowledgeable. Thank you!