Square One Insurance Home Insurance Reviews

I just signed up with Square one. Dealt with Sandra. She is extremely helpful, professional, excellent at her job; a real pleasure to deal with. Each time I left a message, she actually returned my calls within minutes. A real pleasure.

I am extremely satisfied with the excellent service,this company has offered. Shannon, my contact at Square One, assisted me in a quick and orderly fashion, completing the whole process in a matter of minutes.
I will continue to use this company and advise my friends and family of the same.

Shannon W. was professional, fast, knowledgeable and overall nice and willing to help me.

Keep up the great service!

I had been with a major company for property insurance for 17 years. However, in the last couple of years their customer services had gone down the drain whereas the premiums went skyrocketing. It seemed that they have taken me for granted. So after 17 years I went for insurance shopping online and came into contact with Square one. What a pleasant shock and experience it was! The Agent, Madison Lynch, handled my case with extreme patience, care, empathy and professional expertise. I was tremendously impressed with the way she calmly explained everything that the policy should cover and the choices I had. At the end, I bought the policy with much lower premium and through a tremendous customer experience. Keep it up Madison!

I was very impressed by Ms. Farran Adams handling of my home insurance policy purchase. She was very pleasant to talk to, and I felt at ease dealing with her. She processed my insurance application expeditiously. Thanks Farran for your help and guidance.

Jas Sandhu was very helpful in completing my online application when I needed help. The process was easy and not over whelming.

Square One's customer relationship management is to be applauded. Great follow ups, seamless transition between online quotes and phone conversations, and a no-hassle way of getting a policy in place with a minimum of overhead. Rates came across as very competitive. Luckily, we haven't had to make a claim yet, so I can't comment on the claims side - I hope the standard is as high there.

Square One has really impressed me. I did tons of research on home insurance and determined Square One was the best option for me. I was so impressed with their product, their rates, their online presence, and customer service. So naturally I was really upset when they denied me coverage because my older home needs a new roof and some exterior work.

I expressed disappointment online, and in a matter of minutes was contacted by a rep who worked with me to get the coverage I wanted (Thanks Jeffrey!). Very pleased with their prompt, helpful service and flexibility.

I was told by my regular house insurer that they couldn't cover me when I started renting my property out. I also spent 30 mins on hold with a major bank's insurance department before being told they couldn't help me before finding Square One online. I was delighted when I could apply for a policy with Square One online and speak with a knowledgeable advisor over the phone.

OK, no one likes to be dealing with insurance agents on the phone to get the best insurance. Debbie B, was courtesy, knowledgeable and efficient. She showed all the elements that can influence the fees and what worked best. I was done an entire quote in less then 15 minutes, and Debbie knew her stuff. Reps make the difference at Square One!