Square One Insurance Home Insurance Reviews

I have a 2-br rental suite in my home, a week before a new tenant was to move in my basement flooded as the water main broke. There was about 1 foot of water in the whole basement. I called Square One and they immediately sent out belfor a restoration company and a claims manager. They replaced my wood floors, baseboards, walls and carpets. I had purchased rental income coverage and they paid me for the month I lost. Overall, they delivered on the claim and I was extremely happy as it was dealt within a timely manner.

I was very impressed by Ms. Farran Adams handling of my home insurance policy purchase. She was very pleasant to talk to, and I felt at ease dealing with her. She processed my insurance application expeditiously. Thanks Farran for your help and guidance.

Jas Sandhu was very helpful in completing my online application when I needed help. The process was easy and not over whelming.

Square One's customer relationship management is to be applauded. Great follow ups, seamless transition between online quotes and phone conversations, and a no-hassle way of getting a policy in place with a minimum of overhead. Rates came across as very competitive. Luckily, we haven't had to make a claim yet, so I can't comment on the claims side - I hope the standard is as high there.

Square One has really impressed me. I did tons of research on home insurance and determined Square One was the best option for me. I was so impressed with their product, their rates, their online presence, and customer service. So naturally I was really upset when they denied me coverage because my older home needs a new roof and some exterior work.

I expressed disappointment online, and in a matter of minutes was contacted by a rep who worked with me to get the coverage I wanted (Thanks Jeffrey!). Very pleased with their prompt, helpful service and flexibility.

The quote I get from SquareOne may not be the lowest, but I didn't hesitate to buy from them because of these pleasant experiences:
* Obtain quote and make purchase online.
* All records are kept online
* Clear explanation of policy and choices
* The policy is more tailored for condo insurance, such as covering Condo property deductible assessments.
* Helpful webchat
* Positive feedbacks from multiple channels, including insureye, google review etc.

I was told by my regular house insurer that they couldn't cover me when I started renting my property out. I also spent 30 mins on hold with a major bank's insurance department before being told they couldn't help me before finding Square One online. I was delighted when I could apply for a policy with Square One online and speak with a knowledgeable advisor over the phone.

Dustin was great! He helped me with what I needed, gave me a great rate. I then got married so I wasn't able to get back to him for a while, but he did follow up. Once I had the time I went back to my follow up email from Dustin told him to give me a call and then he waited patiently on the phone with me to get my banking information to set up my policy today. I believe there should be a press one and it should lead to Dustin because he was nice, helpful and really knowledgeable. Thank you!

OK, no one likes to be dealing with insurance agents on the phone to get the best insurance. Debbie B, was courtesy, knowledgeable and efficient. She showed all the elements that can influence the fees and what worked best. I was done an entire quote in less then 15 minutes, and Debbie knew her stuff. Reps make the difference at Square One!

Web site is pretty good (there are a few changes I'd like to recommend but overall the site is okay), but I also dealt with Devon who was very helpful.