Allstate Auto Insurance Reviews
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Beware it’s a nightmare dealing with them!
Called in on April to get a quote consolidated with my partner. Without the account holder's approval (my husband) they added me to the account for the renewal. I am currently insured with another company.
To clean up THEIR mess, I was asked to provide my insurance slips which I did and then they asked me for my entire policy! Why do they need my personal information to clean up their mess?
It’s SO easy to add a person to their account but NOT SO easy to remove a person.
Numerous calls to the calls center and they escalated the issue and the agent even mentioned they will have the manager contact me within 72 hours. This was on September 25, 22. So, 4 days passed, and no phone calls.
Today, I called in to check on the status. They were supposed to remove me from the policy not only that they CANCELLED the entire policy!
A horrible experience with Allstate.
Very bad customer service, and wait time. Called 20 times but my issue never got resolved!
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I have had a worst ever experience with this company, I didn't want to write but believe me their customer service poor quality made me this writable, their agents are not enough knowledge for the process, please save your time and avoid them
I cancelled my insurance due to their broker mistakes and when I called the company the agents were so rude and didn't listen to my claim and inform me the broker is quit and we are not responsible and nobody can help me! I don't recommend guys just a good name with zero quality!
My whole family is very much impressed by the exceptional customer service! The agent helped procure our auto & home insurance coverages for the ensuing policy year 2020-2021. She helped us find the most practical & reasonable premium for our pertinent coverage and was very knowledgeable in all aspects of insurance law in Ontario, finds ways to find the best fit for our insurance needs for the right value and the best price. We would recommend Allstate to all our associates & relatives!
I have been with Allstate Etobicoke for almost a year. They gave me a great price and are always pleased when I've had to contact them. I have referred my mom here as well and she is extremely happy with the price and friendly knowledgeable service she received from Brampton Location. I recommend this insurance company to everyone looking for insurance!!!
I've been with allstate for about 8-9 years. Enzo is beyond amazing, always helpful and kind. Any problems he attends to them ASAP. Will always stay with allstate and Enzo.
I did not know my vehicle after a total loss was still being charged and went into renewal charging me double the amount for a car I did not own anymore... ALEJANDRA agent of Ontario helps me get a full refund! The best person ever!