Car Insurance Reviews

Allstate Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(296 reviews)
Allstate
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

Claim process is terrible

by Xingtai Han on Jul 20, 2023
2.3 out of 5 stars

I’ve been with Allstate for many years, the prices are very good. However, the service is horrible when you claim damages. I claimed front damage repair for my vehicle and I was told to wait for five business days to get answers from an adviser. Unfortunately, after a month, I got nothing! I called the advisor three times and he didn’t want to answer the phone, I left a message and still no response. I paid insurance for three vehicles so many years without any claim and they don’t want to cover the damage!

0 of 0 people found this review helpful. Did you?

YesNo

Refund

by Oscar Ibarra on Feb 7, 2023
5 out of 5 stars

I did not know my vehicle after a total loss was still being charged and went into renewal charging me double the amount for a car I did not own anymore... ALEJANDRA agent of Ontario helps me get a full refund! The best person ever!

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Liars and thieves

by ghassen on Jun 14, 2022
1 out of 5 stars

They give the wrong information!
Should I pay for insurance full G license for 320 dollars!!! That's insane...
I paid for 2 months 657$ and the agent told me that I will be refunded when I cancel the policy and now they ask to pay more...
Is that possible to give you zero stars? I will give you less than that... Very pessimist service!

0 of 0 people found this review helpful. Did you?

YesNo
Review topics
Not happy with car insurance reviews for your insurance company? Get a quote across up to 20 Canadian car insurers and make sure that you do not pay too much.

I wish I could give -10 stars.

by Lucia Baker on Apr 5, 2022
1 out of 5 stars

Do not do anything with Allstate. They are the worst company, they will never return your call. The Adjustor I dealt with Carlos gave me the most runarounds. I was not at fault, I paid over 3000.00 for rentals they never reimbursed me when they said they would. They will not return calls or emails. I have to call from different phone numbers to catch him on the phone. The worst experience I have ever been through. The most stressful. Annoying. Unprofessional.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics