Intact Insurance Auto Insurance Reviews

As a high school student, and having Intact Insurance as my first insurance company has been the worst experiences by far. I was with them since I was 16 years old, paying $211 a month for my insurance, I am now 18 and all of a sudden they have without telling me or without sending a package in the mail have increased my monthly payment up to $343, in addition to this I have never received a speeding ticket nor have I been in an accident that was my fault. To make things even better I have not reviewed an insurance slip and have been driving without a proper insurance slip for a month now and they have not done anything to send me out a new one. When speaking on the phone to multiple insurance brokers I was told as an insurance company they have the right to increase insurance rates, how does an insurance company without notifying their customer to increase someone’s rate by $132 a month! This works out to be $4116 a year for insurance!! The worst part of it all in order to cancel, I must first cancel and then they give you the amount you must pay to leave.. intact insurance has been the biggest scam.. not sure how they can do this to a high school student who works a part-time job.

20 years with no claims with Intact and my insurance is $70 higher than all other insurance companies I have been quoted by recently. You would think that with a loyal customer for 20 years, a clean driving record, the rates would be lowered. Not a chance. So I ask how to get reduced. I have the My driving discount device installed for the past 7 weeks. I drive very well and they dock you if you accelerate at 12km per hour, or break at 13km per hour. Even worse, if you drive home and hit 12:02 am when you pull up from work. So the possible 25% that they say a driver would get, lie. So 7 weeks and I am down to 13% and they think I want to keep this in there. Every week the percent drops, even if it's at 12km per hour. Like seriously, HAS ANY OF THEM ACTUALLY DRIVEN WITH IT PROPERLY TO FIND THAT THE LOW SPEED CAN BECOME DANGEROUS??? I can't turn a corner without feeling like a 100-year-old driver, who should be off the road. I get usually 2 docks a week and they are minimal at 12 or 13km. Yet in 7 weeks. YES, 7 WEEKS, I am already down to 13%. This March you have lost a 20-year loyal customer. NO MORE WILL I DEAL WITH YOU. NO RENEWAL.

I just received my car insurance renewal from Intact. Increase of 40% over last year. No accidents or tickets over the past 25 years, no explanation for the increase which is unacceptable. I cannot believe they're still in business!

They raised my rates in one year with no valid reason. I have no tickets or claims in the last 20 years. Here was their response when I asked why. Insurance cost has been increasing due to the fact that Private Passenger Vehicle claims continue to rise significantly across Canada. This trend has been driven in part by higher repair costs due to various factors including the complexity of modern vehicles, increases in bodily injury settlements and more frequent losses as a result of distracted driving. Never mind they made 12 percent profit on a billion dollars last year.

I had a very bad experience with Intact insurance. I bought the insurance and my premium was 253/mth. After a year, I did not receive any documentation. I checked my bank account and Intact had debited my account for an amount of 350. I called the broker who then said they renewed the insurance automatically and my premium had gone up by almost 50%. That was the most ridiculous thing I have ever heard. I had no driving issues throughout the year, no tickets, the police had never pulled me over but my premium has increased.FLEE FROM INTACT INSURANCE!!!

Was with Intact MDD my driving discount. If you are not aware (and they do not disclose that, ever) that every hard braking event HBE in the beginning of the program will bring down your potential discount with 1%, every HBE. They DO NOT WANT to answer how the device actually works!!! Quote from FSCO "Specific details on the algorithms used by the insurer would be considered confidential/proprietary information. These mathematical algorithms are quite complex and are not available to the public." Meaning we are stupid and it is a secret!!! I drove 8000 km, over 200 days, with 10 HBE (average 0.125 per 100 km) and the discount reached 23%, out of 25%. In addition, only 1 acceleration, 0 driving at high-risk times. How the algorithm works: The less km driven, even 1 HBE will reduce %. The higher km driven is harder to bring % up to the max and after a certain point, you can not. I am the example. Rules for whoever wants to achieve the maximum! In the beginning (consider at least 100 km, but I would target 500 km driven) you have to drive as a retard!!! Depending on speed, at least 4 cars length distance from the car in front of you!!! Watch for "might cut you off" and decrease speed, leave space for them! Red light approaching, be ready to stop, not go through!!! Adjust speed to do so, at any time!!! Actually, this was the best habit I can take away from the program, changing the prospective... And remember, the more km you drive WITHOUT ANY HBE, the more you could afford to do 'till the end of the program!!! Next, 14kmh per second decrease of speed is = if you drive with 70kmh is 5 seconds. Shorter than that will trigger HBE. Imagine you have on the dashboard a full cup of coffee without a lid, try not to spill it!!! Just FYI 14kmhs equals 3.8889 meters per second. Be gentle on the brake pedal! Most automatic cars will help stopping the car additionally with up gear of the engine as well, meaning you have to release the foot pressure you are applying towards the full stop of the car. Practice before you plug the device! No one is ready to drive like an idiot by default!!! And remember, the HBE is the most detrimental to the % kept!!! Neither accelerations nor hours have such an effect!! And just a question as food for thought... For premium purposes, your postal code is the base for the insurance company to evaluate the RISK (based on the data of claims in your area) BUT for the device, EVERYONЕ is equal, meaning, the algorithm of all devices are the same. That means, that if you pay higher premium because you are in HIGH-RISK area/postal code, your chances of getting/keeping higher discount IS LESS because you drive in HIGHER RISK area/postal code. Complaining to FSCO (which I did) will not help you because they approve of WHAT insurance companies suggest as a program and parameters, BUT NOT HOW it actually works!!! So, the potential of gaining/receiving a higher discount on your rate is there, but you have to educate and prepare yourself for it if you decide to "voluntarily participate" in those programs!! Good luck!!!