Intact Insurance Auto Insurance Reviews

they have a worst customer service, i am lucky i never had a claim experience but still that was a worst experience in my life with customer care and service.
thats the story:
i called them to ask some question about the mistake that they did in my credit card number but they not only blamed everything on me but also they were in denial about the fact that they told me they already confirmed the number with me which is so frustrating. even my agent told me she made the mistake to say that she had a same number as i read for her and she is just sorry but still i have to pay.....
i am a super responsible guy for all my payment and i have a black credit card with a good credit score but now for that not only i have to pay almost 80$ fine for NSF but more than that i am so worry about my credit records, the company and the agents are not responsible and not even patient for customers problem

I live in Toronto, I was rear ended by a vehicle that registered in Alberta.
I was clearly not at fault. My adjuster told me to contact the other insurance company in Alberta to deal with it, Because I don't have the full collision coverage. The adjuster even sent me an e-mail that the Claim is now closed. Then I called the other insurance company to assist me. but they told me, they have nothing to do with me. Then I hired a legal rep to call my insurance company (INTACT) to get through the claim. but they didn't cover what I have lost. My claim was only $1,043.00 for vehicle repair and a cellphone to replace. they are telling me to buy something on kijiji, ebay or amazon. They don't want to get me a replacement.

This is a company solely out for themselves. They have set up policies that undermine your right for fair market for the consumer. They try to force the client to their approved body shop at which point body shop, if they want to do Intact claims, has to adhere to their method of order. It is all funnels through a third (unnecessary ) party who takes a 4% cut, then Intact takes another 4% cut plus a deduction after billing. This method has saved Intact over 90 billion dollars, you read it right. 90 billion. Did they pass those savings on to the consumer who they are there to help? Nope, didn't think so.