Intact Insurance Auto Insurance Reviews

I had a accident on Nov 17/2014 and my car was deemed a total loss by December 2014. Intact provided a for 58 days before making me an offer, I made a counter offer on the day they took back the rental. Today is Feb 19/2015 and they still have not come back with a number. I have been left with no car and no settlement for 6 weeks. Why are our insurance premiums so hi with service like this??? If I could rate intact a zero I would!

Car was deemed a complete loss for an accident that was not my fault...Paid me a fraction of what the vehicle was actually worth. Adjusters extremely rude...Did not return calls and had the nerve to give me attitude when I followed up on my claim...Stressful experience no body should have to experience.

I got backed into by someone who has insurance with intact. I wasn't even in my car and I was on the far side of a parking lot. There were absolutely NO other vehicles around or near me this guy was just obviously not paying attention. So this little accident caused some serious damage to my car. The air conditioning is wrecked my transmission oil cooler is wrecked as well as my power stealing cooler and that's only the damage that is visible!!!! I am a single mom with two kids. My youngest being six months old and my oldest turning two in November. So! I got an approval yesterday to have a rental vehicle until my car is fixed as the shop they deal with cannot get my car in until the 18'th. so I get a sitter take my car to the body shop (I had to sit there for an hour while they talked to an insurance adjuster) then I ended up having to drive down to the rental place and pick up my rental. I left my damaged car there cuz I didn't have anyone to drive it back to the body shop with me. So today I get a call from intact saying I have until the end of the day to RETURN the rental cuz they will only cover the rental while my car is in the shop. Just becuase it is not SAFE for me to drive my car in plus thirty two weather with two babies doesn't mean my car isn't driveable. They told me to roll down my window. My issue is why do I have to be inconvenienced by this when I wasn't even near my car when this guy backed into me??? On top of that if my transmission over heats from driving it while the cooler is damaged they won't cover the cost to repair any further damage then what the quote said. The thing that hers me is I was approved yesterday for a rental until my car was fixed by a lady the body shop was dealing with then the adjuster on my file called me today and said he was cancelling my approval??? Pardon my language but WTF?????