Intact Insurance Auto Insurance Reviews

Quoted me a good price, signed up for said price; got charged WAY more.
Told me payments come out on the 1st of every month, took the money out 3 days early causing me insufficient funds and a NSF charge.
Agent that was spoke with tried to blame me for not having money in my account "at all times" because I "will never know when it will be needed"
MONEY HUNGRY COMPANY!!!

Once you get your high quote, you get no service ! Just asking for more money, when you renew without any plausible reason. Oh and I forgot that fake regarding saving money with My Discount Program which actually ends up increasing the payment despite being a safe and a good driver .
Such a bunch of robbers!
I have no idea why Ontario still depend on private insurance !!!!

Our Son (17 at the time) had a collision with a person who turned left in front of him. So in most if not all provinces in Canada, that person who turns left is an automatic at fault, especially so when our son's light was proven to be green!
The short of it, we had to fight a ticket by a CPS officer who profiled our son (he had a loud SRT-4), and just had that withdrawn in Alberta court.

Now Intact wants the courts documents for proof (makes sense to me) ,but they want to assign 50/50 blame vs the person who turned left in front him being 100% at fault!

They don't listen, nor do they return calls emails go unanswered and unless you get very verbal and nasty with them (As I have now been doing) they will only respond to that type of action. Really quite sad how they seem to work outside of what the law says is or isn't.

Intact also increased our sons insurance 52% due to this accident EVEN with the charge being withdrawn, even with the evidence that proves beyond any doubt that our son was in the right, and they say it's charged but not convicted! The rate will drop only by 25% when they receive the documents from the courts.

Now many insurance companies allow your annual premium to be split up over the 12-month period, as does Intact, but they charge our son $110.00 annually for late payments that they agree to! They also charge him $20.00 each time they send out documents that were NEVER requested, all these smaller non-disclosed fees, added up equal other higher rate companies so do your homework, as these a**holes are about adding fees upon fee.

So my advice, they offer cheap rates, but don't go with them, HORRIBLE, HORRIBLE delivery, business model brokers are never in the office (yes, this is not intacts problem but it's a sign)

Lesson learned, we are switching over to a new company, even paying marginally higher rates (10% higher than what we started to pay with Intact in the beginning).

Terrible to deal with. My "representative" barely spoke english and they tried to short me significantly on my claim, even though my policy said otherwise. Look elsewhere for insurance, I did and I saved 50%