Intact Insurance Auto Insurance Reviews

So Intact, I cancelled my policy 2 years ago, with you, went to get new insurance, found out I was still being charged by you which was NSF after I signed the cancellation, and you didn't sign it on your end. Step 2: I called to tell you what the...! And you argued with me it was my fault? Step3: I can't get insurance with anyone else because it is now cancellation due to nonpayment?... even though I CANCELLED!!! Step4: I can't get insurance with anyone else in Canada without paying 3000 up front... wow that sucks how can I feed my kids now when my wife doesn't work... thanks. Step:5 so after fighting with you and you admitting to me it was your fault, I didn't get reimbursed and you didn't take the cancellation due to non-payment ?!?!?! What is wrong with you people, have you lost your sense of morality and humanity?!?! Step6: now I'm stuck with Intact for another year because you know... I can't just have insurance and you're the only one I could do 300$ a month what used to be 158/m before you didn't cancel my policy when I asked... Step7: I finish my term call 2 months prior to say I'm cancelling and getting set up with Cooperators... and you agree. I sign the cancellation agreement and the lady says "you will NOT be charged again". Hah, I believed it too. Step8: you charged me when I have another policy with Cooperators after I signed another cancellation agreement!!!! What in the sweet Lord are you guys trying to pull on people?!?!?! I will not give in to this anymore, I'm contacting everyone to tell my story, I want the recordings of my phone calls with your reps that said: "okay, you are now cancelled, thank you very much"... Step9: I'm waiting to hear from you still about giving me my money you stole from me, +NSF charges on your end and on the banks end. Plus this month that you charged me while I'm WITH ANOTHER POLICY!!! And plus the NSF charge I will get from my bills that came out after you charged me. I have kids eating kd and broccoli for 3 nights in a row because you took that 237$ this month. You are demons sucking ticks draining what is left of the good human.

I had personal liability insurance with Intact for a few months. I was given a quote and was told the amount would not change. It increased when I got my second bill. When I went to cancel, the broker told me there would not be any money left owing. I got another bill. Called my broker and left a message. Never heard back. I called back and left another message saying that because no one was able to return my call or give me an answer that justifies the charges to my account that I need to cancel the account. If money is owing legitimately, I can make arrangements or cut a check. Never heard back via phone, mail or email. Never got 1 not 1 late notice or past due or overdue. Nothing. Months later I am sent to collections for 55$. Yup, that's right. Try to figure it out and all I get is "how will you be paying". They won't help you, won't answer questions, just "how will you pay", "you pay", "need to pay". Unreal. Save yourself time and money, don't go with Intact, a company which does not care and which illegally sends people to the credit bureau.

I had auto insurance with these guys for 2 years. I finally got a chance to phone around for cheaper rates, I found an agency who gave me the same product for half the price. Intact called me to renew the policy and I told them I was going with someone else. One month later they went into my bank account and tried to withdraw money for the insurance. I called them and I got an NSF charge. I called them and they said the insurance was still in place, even after I told them I was with another company. I emailed them my new policy with details as requested by them. I put a stop payment against them and they are still trying to take money. I called emailed them half a dozen times! They keep calling demanding payment after all this. They charge way too much and it seems they now cost me more money to get away from these crooks.

They charge if you don't use their software! After 6 months they send me a $29 bill because I didn't use their software. Then I decided to cancel it and do not have any business with them. I paid $1259 for 12 months ahead currently still have 6+ months paid ahead. In case of cancellation, they offer me a... $7 refund. $7 refund for 6 months!!!

Stay away from Intact as far as you can. This company keeps charging my parents even they switched to another Insurance company about a half year ago. Called the broker a million times but still hasn't solved the problem yet, and the manager was inpatient and bounced my phone calls and emails like a bouncy ball. How can you treat your customer like this? I would never recommend this company to anyone.

After cancelling my insurance with my broker and filling out the appropriate cancellation form, about a month later I received a registered letter saying there is an outstanding payment of $31. It has no phone number or any instructions on how to make the payment. My broker did not mention any late payments or any fees for cancelling the policy. After being a loyal customer for 5 years with no claims, this is the customer service they provide. I'm glad I never actually had to make a claim.

I told them not to renew my car insurance with them 1 month before it expire..they told that's fine and a month later I check my bank account and they still taking it out a monthly payment so I call them and complain about it...you know what they told me I have to pay the cancellation fee...

Recently I am off work for medical reasons, I was trying to get my payments moved to the first as my long term insurance only paid once a month and I wanted to try have everything to come out on the first. It was such a hassle to move my withdrawal date as I had to give them a double payment. So I would have had to pay on 21st and the 1st. Everything got mixed up and they eventually said they were cancelling my policy. If that wasn't bad enough, they sent a letter to where I was financing my car that I had no insurance and well as the ministry of transportation. It ended up costing me over $600 to get my car back because of the tow charges and office cost. Etc. As for the ministry of transportation I will have to deal with that when I buy my sticker. Now I received a letter from intact saying I owe $409.06. Really not paying that!!!!
Also they were charging $343 month and now with the new company I am paying $277 so shop around there is cheaper insurance out there. You will also have more experience workers working for you.

This unethical money grabbing company will completely dismiss the needs of their customer and fully indulge in manipulating you in every way to pay unnecessary fees, go through an overly complex cancellation process, as well as mess up your payment information multiple times and claim it was your fault (even after reviewing recorded conversations). This company should be taken under because its only use is to piss off its customers and steal from them.

My car was broke down . I couldn't fix it anymore . I called them to cancel the policy. They said ok and sent me a letter with payment until end off policy (February 2016) because I stuck with 12 month agreement. . What different between robber and them. Do I need a lawyer?