Worst Insurance Company!
by Jami-Lyn on Dec 28, 2020
1 out of 5 stars
This app penalizes for hands free and Bluetooth use.
As a person with hearing aids constantly connected I am being punished.
I have 400 km with this and 1 hard stop (slide on ice and sudden catch)
My score is 59.. don't qualify for discount below 60
The agents provide excellent service. However the my Drive app is a huge disappointment. My driving is being recorded but I am unable to access the information and there is no timeline for when the issue will be resolved.
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Votre application automobile ne fonction pas, J'ai appelé au support technique, monsieur est très mauvais personne. Il ne veut pas faire support technique, il veut refuser le support technique. Très mauvais support.
As far as this better is concerned, it is better to hit a distracted cyclist or pedestrian than to make a sudden stop to avoid the accident. What is the safe thing to do when another vehicle fails to yield, even when you have the right of way? Ram them and push them off the road for failing to yield? This app will penalize you for slowing the vehicle. It is primarily interested in hard braking and rapid acceleration, even when it is the safe thing to do.
They made me install the My drive app and said I could get upto 25% discount. After 10 months of using the app, it tells me that I am beating 100% of drivers and that my driving is exemplary but my discount is only 6%. Called Intact, no valid reaponse from them. Asked for a supervisor, never called me. Stay away. This is a scam. They make you install the app to get data on you but you don't benefit from anything.
Glad to see I'm not crazy, I got a 20% discount on a 1500$ car insurance, which my courtier assured me was the cheapest I could get, as long as I was registered to the MyDrive app, been trying to get it to work since I got it but to no avail.
Now they are saying that since we haven't successfully logged a drive that they want us to pay them the 20% back, which is hilarious and terribly suspicious on their part.
The discount was conditional on being registered to the App, not logging a drive.
Incredible to see how far they take their scams and lies.
Filing a report to Consumer Protection asap, no way I'm letting them get away with more of my money.
This company is a joke. The MyDrive discounts is a scam. They say 20% discount and they only give 1 fourth of it because they calculate it as they wish. !0 years of clean record, zero accidents, zero speed tickets etc and my insurance keeps going up. My car's value is 8k and I am paying half the value of the car annually for this terrible company. I tried to get rid of all comprehensive etc and it only makes 40$ difference which means they are dedicated to screw people. I got many quotes with less than 170$ and I don't have to pay double that for this scam company. Can't wait for august.
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I will never recommend Intact. they are a massive rip-off and will find any way possible to make more money off you when other insurances would lower payments. Their driving app as well is a major joke and made it completely impossible for you to get a good score let alone a decent discount. Plus the app always made up issues with your driving regardless of how you actually drove your car that day. Also dinged you if you answered a hands-free Bluetooth phone call or if your passenger was using your phone. If you want good affordable insurance go to another company! I switched and am now saving $100 a month on insurance and am getting more for what I was paying at Intact. Also, beware of Intact's cancellation fees it is costing me $180 on top of my last monthly payment just to cancel my account with them.