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Intact Insurance Auto Insurance Reviews

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(411 reviews)
Intact Insurance
1.4 out of 5 stars:
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This place is a joke

by Jillian Currie on Dec 19, 2020
1 out of 5 stars

My broker gave me less than 24 hours notice that my policy was being cancelled... In the middle of a pandemic... Now I'm paying $100 less at a better company than what I've been paying for 15 years with your company..... Because I was loyal..... But you weren't loyal to me during this pandemic..... Good riddance......my life is better now

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Have provided very good service and representation but become too expensive.

by Trevor Larose on Aug 4, 2022
2.5 out of 5 stars

We were really liking this insurer despite the higher rates however, over the past few years our coverage costs have increased to the point that it seems no longer worth staying with Intact when other companies offer much better rates. We'd hope that Intact would have a better loyalty program to keep us with them but that doesn't seem to be the case.

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Warning: Don't look at Intact Insurance without shopping around

by Vanjo on Jan 5, 2022
1 out of 5 stars

I have a twin who lives in the same area. We have the same driving record, drive the same (exact) make/model vehicle (though his is 3 years newer). Intact charged me 2 1/2 times what he was paying (I pay yearly, he pays monthly). When I shopped around I found that I was not only paying a lot more for insurance but was also not allotted discounts (Hybrid, snow tires, good driving record, low mileage...). The next highest quote was 1/2 what Intact was charging me. The next was what my brother was paying and the fourth was 1/4 (with the requirement that I install a driving gizmo to monitor driving). Don't go with Intact until you shop around!

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Worst Insurance Company!

by Jami-Lyn on Dec 28, 2020
1 out of 5 stars

I will never recommend Intact. they are a massive rip-off and will find any way possible to make more money off you when other insurances would lower payments. Their driving app as well is a major joke and made it completely impossible for you to get a good score let alone a decent discount. Plus the app always made up issues with your driving regardless of how you actually drove your car that day. Also dinged you if you answered a hands-free Bluetooth phone call or if your passenger was using your phone. If you want good affordable insurance go to another company! I switched and am now saving $100 a month on insurance and am getting more for what I was paying at Intact. Also, beware of Intact's cancellation fees it is costing me $180 on top of my last monthly payment just to cancel my account with them.

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I switched to Intact from another insurance company and the representative was very effective

by Ralph Lim on Feb 14, 2024
4 out of 5 stars

I talked to a represantative and she was very knowledgeable and patient during the whole process. Although, Intact's price could've been better but it was still lesser than what my current car insurance company was offering.

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High rates

by Amy Taylor on Jun 28, 2023
2 out of 5 stars

They kept raising our rates. We have 3 cars and a house policy last year it went up and we just go. Our renewal and it’s gone up again by almost 100.00 to make the payment of almost 1000.00 a month. I shopped around and everyone else had that same coverage there have been no claims tickets or accidents.

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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

What happens when insurance companies get too big.

by Unhappy on Dec 6, 2022
1 out of 5 stars

Terrible company, insurance rates keep skyrocketing despite revenue almost doubling in 2021 to $2.1 billion, up $1 billion from $1.1 billion the previous year. Shop elsewhere.

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With Intact for DECADES!!

by F. Ellwood on Sep 22, 2021
5 out of 5 stars

I've been with Intact for decades and the reason I stay is because of EXCELLENCE when it comes to coverage, competitive prices and Intact have never given me any reason to look elsewhere and I have vehicles that I park all winter plus my year-round cars plus I had claims that never affected my monthly rate! So ya I'm happy! Looking forward to another decade!

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Intact is great

by Patches on May 5, 2021
5 out of 5 stars

I had the catalytic converter stolen from my car and it cost me $1400 to fix. I paid the deductible and a few weeks later received payment from Intact for the balance. I have been with Intact for years and have never had a problem. I have full coverage on my vehicle at a cost of about $1100 a year. I have shopped around for cheaper over the years out of curiosity and there is no company out there that can match what I pay to Intact. Don’t really understand all the complaints I’m seeing.

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Don't go with Novex Insurance

by Ruturaj on Apr 21, 2021
1 out of 5 stars

I just want to suggest every person that never goes for Novex Insurance! Because I had so bad experience, they will give you some amount before the term and when you will start the term they will increase the pay after some months and they will start to make fake expectations to adjust the money but that will never happen and they will just make fool of you. So be careful!

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