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Intact Insurance Auto Insurance Reviews

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(406 reviews)
Intact Insurance
1.4 out of 5 stars:
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Intact's position on tainted fuel

by marcel theroux on Jan 20, 2024
1.7 out of 5 stars

For those of you with comprehensive coverage, please be advised of the following position taken by Intact with respect to motor vehicle damage caused by tainted fuel. According to Intact, such damage is not covered because of the exclusion in the policy that says that it will not pay claims "arising from contamination of property carried in the automobile". While this seems ridiculous to me, Intact has so far refused to budge.
You should check with your broker or Intact itself to confirm that this is Intact's position with respect to your particular policy. You should do this now, before something happens. In my case, the repair costs were over $20,000. The service station that sold the diesel refused to indicate whether there were other reports of damage caused by tainted fuel.
It would be very useful to know the position of the other insurers on this issue.

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Support technique l'application

by Truong on Dec 12, 2023
1 out of 5 stars

Votre application automobile ne fonction pas, J'ai appelé au support technique, monsieur est très mauvais personne. Il ne veut pas faire support technique, il veut refuser le support technique. Très mauvais support.

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Don’t expect a payout after an accident

by Beth on Dec 12, 2023
1 out of 5 stars

My son was is a bad car accident as the passenger. This claim was in litigation for years. He was in constant pain and ended up committing suicide. I am his mother and this process was painful and unbearable. It dragged on and Intact legal finally offered just over $1,000. This is disgusting. We are forced to pay Insurance our entire lives but do not try to collect. These people are heartless and deceitful. My family and I will never use Intact again.

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Excellent Service

by Cimoné on Nov 22, 2023
5 out of 5 stars

I had the best experience dealing with Intact Insurance after battling with numerous other insurers who were just unable and unwilling to assist me with my needs. Intact was friendly, honest and extremely professional. I highly recommend them.

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they refuse to serve seniors

by outraged customer on Nov 21, 2023
1 out of 5 stars

intact is an outrageous company. It has been well over one month since we filed a claim and after speaking to 11 agents , still no response, let alone a settlement. Absolutely no service! Intact will take your money instantly, but don't expect a payment for month! will be looking for a new insurance company tomorrow. goodbye Johnsons, Belair direct, and Intact!

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Intact insurance they are theft and liars.

by zoran on Nov 18, 2023
1 out of 5 stars

.. not to recommend. Why? I was paying to much money for insurance and after accident I was losing my nerve, my time, my vehicle, and on the end money.

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Disappointing

by Wildjabr on Oct 27, 2023
2.5 out of 5 stars

I recently had a collision that required me to replace my vehicle. I purchased another vehicle THE DAY AFTER accepting their settlement offer. The dealer required 10 days to prep the vehicle for delivery. While the settlement was fair and communication adequate, they refused to cover my rental for all of those 10 days, leaving 5 days where I had to pay out of pocket for a rental, despite the promised coverage in the policy.

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Be carefull they will find any excuse to not pay you

by Edmond on Oct 11, 2023
1 out of 5 stars

They will not pay my truck was stolen and almost a year later and not a dollar they are investigating every day a new something they are looking for any reason not to pay then someone tbone me in my other truck they have taken my other truck will not give back to me and they have not payed me a dollar for the second truck
They are scammers they will go to the police and try to have you charged for anything to claim excuse not to pay becarefull this company is very awful this is after being a customer for 22 years.

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