Intact Insurance Auto Insurance Reviews

Went above and beyond to ensure that I received everything I could to compensate me for stolen car (that was quite old) and that had been purposefully destroyed. Without enough monetary compensation I would had to go carless.

After having a collision on the highway with over $15000 in damage to my vehicle it was considered a total write off. And my experience with my Insurance Company Intact was excellent. The staff was very helpful in every respect. I recommend this company. And I will definitely stay with them.

I had the best experience dealing with Intact Insurance after battling with numerous other insurers who were just unable and unwilling to assist me with my needs. Intact was friendly, honest and extremely professional. I highly recommend them.

Excellent customer service, they are efficient and respectful and I felt completely taken care of.

I've been with Intact for decades and the reason I stay is because of EXCELLENCE when it comes to coverage, competitive prices and Intact have never given me any reason to look elsewhere and I have vehicles that I park all winter plus my year-round cars plus I had claims that never affected my monthly rate! So ya I'm happy! Looking forward to another decade!

I had the catalytic converter stolen from my car and it cost me $1400 to fix. I paid the deductible and a few weeks later received payment from Intact for the balance. I have been with Intact for years and have never had a problem. I have full coverage on my vehicle at a cost of about $1100 a year. I have shopped around for cheaper over the years out of curiosity and there is no company out there that can match what I pay to Intact. Don’t really understand all the complaints I’m seeing.

I'm insured with intact insurance for almost a year. I had an accident a couple months ago. Intact insurance customer service is very helpful. I got a car rental while my car was getting repair. The adjuster at intact insurance was very helpful and I pick the bodyshop and my car was repaired very professionally. Great job great customer service. I'm satisfied and thank you intact insurance.

I have my insurance with Intact and recently someone backed into my car ripping the bumper and broke the lamp cover for the signal on the front. The person who hit it was 100%. The adjuster was awesome...I had a rental car for 3 days while my car was repaired. My premiums are excellent and highly recommend them!

I had a bad accident (not at my fault) in January 2019. Since then, Intact gave me big support. My brand new Acura was fixed the same as before, and my adjusters informed me all the steps. Maybe all the insurers are not as lucky as me, but I have to say that Intact saved my life, all the adjusters helped me back to track. Thank you guys for your hard work.

On Nov. 2, I had a mishap of a deer colliding with my car. I called Intact Insurance on Nov. 3. It was Sunday. This girl, who by the way, was incredibly helpful and nice, made an appointment for me in Calgary on Tuesday, Nov. 6. I showed at the appointment. Someone walked around my car and checked off damage, and sent me back inside to talk to an agent. That took all of 10 mins and she sent me into a room where Enterprise Car Rentals was set up. They took all my info and sent me on my way with a brand new car, and NO worries. Every second day or so my agent sent me an e-mail keeping me up to date on the progress of my repairs. I was told that my car would be ready on Dec 6-7. I got a call on Nov. 29, saying my car was all cleared to come back. I had told them that I would be out of town that weekend. Because I was all packed and ready to leave within an hour, the agent extended my rental car until Monday the 3rd. At no extra cost to me. My car came back to me looking like it did when I purchased it. I paid only my $500 deductible. I had ZERO worries or stress, the whole time my car was in the shop being repaired. I had amazing service, excellent people on my side helping me, and I am 100% satisfied. I would in a heartbeat recommend Intact Insurance. Thanks, guys, for making this an excellent experience.