Do not trust this “insurance”!
by Never AVIVA on Mar 7, 2020
1 out of 5 stars
I didn’t listen to the reviews and that was a huge mistake. Should be zero stars. Think you’ll save money with AVIVA? You won’t. Customer service representative tells you one thing and approves you for a tow, then a year later AVIVA sends a bill saying they won’t cover it. But not to you. Nope, you’ll get your first inkling when you get a letter from a collection agency. Total rip-off company. Do not insure with them! Protect yourself from being abused. Better to have no insurance then AVIVA.
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Run as far as you can from this company. Do not waste your money... this company should get zero stars. Phoned them needing a tow. Claims representative told me my basic plan would cover the first 300 km of the tow. Anything over that and I would be responsible for it. No problem. But, without any contact at all, this rip off crew says “nope, you get the bill”. Unbelievable. The customer service representative is obviously trained to say you are covered for anything, then they just say nope after and do not honour their contract.