Belairdirect Auto Insurance Reviews

Claim disaster; my car was hit by a city snowplow while my car was legally parked, the city employee left a note with his name EE# license etc., Insurance dragged their feet claiming that the city was uncooperative, the city employees were very cooperative, understanding with me. The provincial policy is clear: claimant's insurance pays. I made a formal complaint against my insurance company's tactics but since Belair complaint procedures are nonexistent - they sent the complaint to be resolved by the advisor who was dragging it out initially, I had to re-complain to speak with a supervisor. Daily calls and 50 days to determine liability (did I mention my car was parked). Then they low-balled the estimate, insulted my chosen mechanic and told me that because he does not have a fax they won't deal with him, recommend that I don't do any business with my trusted mechanic. They finally twisted my arm to send my car to their insurance approved garage. Who then wanted to charge me directly because the estimate was so poorly done. Stay away from this company.