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Belairdirect Auto Insurance Reviews

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(527 reviews)
Belairdirect
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep availability
5.6%
Agent/rep attitude
3.7%
Agent/rep knowledge
3.7%
Agent/rep callbacks
1.9%
Agent/rep language skills
1.9%
Cancellation experience
1.9%
Claim - adjuster
1.9%
Claim payout amount
1.9%
Claim processing time
1.9%
New purchase experience
1.9%

Top negative trending topics ?

Agent/rep attitude
38.9%
Agent/rep availability
29.6%
Agent/rep knowledge
22.2%
Cancellation experience
16.7%
Claim - adjuster
16.7%
Agent/rep callbacks
14.8%
Phone wait times
14.8%
Rates competitiveness
14.8%
Claim processing time
13.0%
Billing/payments
11.1%
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Ratings
5
(18)
4
(1)
3
(3)
2
(1)
1
(26)
Tags
Agent/rep knowledge (1) Cancellation experience (1) Claim - not-at-fault (1) Claim - rental car (3) Claim - repair shop (1) Claim - total loss (1) Claim processing time (1) COVID Handling (1) Insurance Rates, Prices (5) Parking/pausing policy (1) Policy coverage (5) Rates competitiveness (1) Rates in bundle (2) Trailer/motorhome (1)
Review author
Consumer (1)
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Claim Experience

by ferncesca@rogers.com on May 31, 2019
4.5 out of 5 stars

I was in a car accident call my insurance Belairdirect . They responded quickly we had our car in for repair the same day. They were prompt to get the claim going, called us with updates to let us know where things were. I found them very professional, and easy to reach and talk to. Would not hesitate to recommend Belairdirect Insurance to anyone.

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Review topics
Claim - repair shop