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Belairdirect Auto Insurance Reviews

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(515 reviews)
Belairdirect
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep availability
11.1%
Agent/rep attitude
5.6%
Agent/rep callbacks
5.6%
Agent/rep knowledge
5.6%
Agent/rep language skills
5.6%
Cancellation experience
5.6%
Claim - adjuster
5.6%
Claim payout amount
5.6%
Claim processing time
5.6%
Phone wait times
5.6%

Top negative trending topics ?

Agent/rep attitude
55.6%
Agent/rep knowledge
44.4%
Agent/rep availability
33.3%
Claim - adjuster
33.3%
Claim - repair shop
27.8%
Claim - not-at-fault
22.2%
Rates competitiveness
22.2%
Cancellation experience
16.7%
Claim - denial
16.7%
Claim processing time
16.7%
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Ratings
5
(18)
4
(1)
3
(3)
2
(1)
1
(26)
Tags
Agent/rep knowledge (1) Cancellation experience (1) Claim - not-at-fault (1) Claim - rental car (3) Claim - repair shop (1) Claim - total loss (1) Claim processing time (1) COVID Handling (1) Insurance Rates, Prices (5) Parking/pausing policy (1) Policy coverage (5) Rates competitiveness (1) Rates in bundle (2) Trailer/motorhome (1)
Review author
Consumer (1)
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Claim Experience

by ferncesca@rogers.com on May 31, 2019
4.5 out of 5 stars

I was in a car accident call my insurance Belairdirect . They responded quickly we had our car in for repair the same day. They were prompt to get the claim going, called us with updates to let us know where things were. I found them very professional, and easy to reach and talk to. Would not hesitate to recommend Belairdirect Insurance to anyone.

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Review topics
Claim - repair shop